Caliber - Annapolis
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Katie was responsive and accessible. The repair just took much longer than promised or expected. Thank you
My Experience - 5.0/5.0 -
Everyone at Caliber Collision were wonderful to deal with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was great and I was kept up to date with the repairs
My Experience - 5.0/5.0 -
The service and quality of work was outstanding. I especially appreciated the constant texts about the updates on the progress of repairs. I took the apprehension out of being involved in an accident. Thank you.
Likely to Recommend - 5.0/5.0 -
Good service. Fast. Polite.
Repair Quality - 5.0/5.0 -
Ms. Katie and the other team members were courteous and helpful in our communication in person and via phone.
Customer Service - 5.0/5.0 -
The team were very nice. Very helpful. Ms. Katie did a great job.
Returned Clean
My Experience - 5.0/5.0 -
Always kept me informed as to the progress of the job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Never. Without exception--this is the worst customer experience I've had with any service provider. I even called Caliber Corporate in Texas; they "opened a case," and then went completely silent.
Repair Quality - 1.0/5.0 -
Caliber had the car for 172 days.
Customer Service - 1.5/5.0 -
My initial POC at the shop lied several times and I know they were lies because I could see the car parked in their lot.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the quality work, timely completion, and frequent progress updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with Caliber Collision could not have been easier or better. From the first contact by phone to picking up our completed car. Paul and rest of the staff are top notch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff at Caliber Collision was fantastic! Very knowledgeable & so helpful. I have only had the car for a few days but the work seems to be done complete & professionally. Thank you to everyone at Caliber Collision!!!
Customer Service - 5.0/5.0 -
Staff was fantastic
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was very good.
My Experience - 5.0/5.0 -
Communication was great and staff friendly and helpful.