Caliber - Antelope

4.7 (6,018reviews)
96%
7407 Roseville Road,  Sacramento,  CA  95842

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,018)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Atentive service.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

The repair was done to perfection and customer service was great.

Customer Service

Likely to Recommend

Repair Quality

I cant even tell a repair was done or ever needed to be done.

Customer Service

Everyone I interacted with made it seem as if I was the only person with a damaged vehicle

My Experience

Desere was very helpful when I called to make my appointment.

Likely to Recommend

Repair Quality

kept me very informed about my car and when it maybe ready

Customer Service

Likely to Recommend

Repair Quality

Orange peel clearcoat and holograms in the pink

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

You guys are awesome. I appreciate the friendliness above all else.

My Experience

We need to talk about the carpet, it is way to short all I see is firewall padding, bare metal and loose wires. I guess I should have looked up at the carpet and not just down. It looks horrible and not at all like it was. I can see behind the dash because of a large gap where carpet does not go up as high as it should. I noticed it when you left and went back inside I sat there for 10 or 15 min thinking about going back in but I was just to tired to deal with it so I came home and have sent you an email.

My Experience

Cc did not communicate with geico correctly. Incorrect deductible information provided twice. Body work is mediocre at best. Now my rear bumper doesn't align with the rest of my 8 month old car. Thanks cc.

Likely to Recommend

Repair Quality

some of the paint seemed to have been slightly damaged before driving off the lot.

Customer Service

great customer service

My Experience

Very professional, courteous. Far exceeded my expectations.

My Experience

They installed the wrong headlight on the left side. Completely different from the one on the right. Not to mention...they said come at 3 pm to pick up the car. So I was planning on that. Then they called and said come at 5. So I had to change my plans, call the babysitter again. As I was getting into the Uber taxi to go get the car, they call AGAIN and tell me come at 6:00. Well it was too late so I took the taxi anyway. Had to call the babysitter and say I would be picking up the kids even later. When I FINALLY got the car at 6 pm, they tell me "it still needs to be buffed so bring it back next week. And there's a part missing from the cover of the headlight cleaner that we're waiting for. And we're still waiting for a lamp for the headlight to come in. You'll need to leave it for one more day next week." And when I got home we noticed the headlight they installed didn't match the passenger side headlight. A completely ridiculous experience all around. Made me waste a whole day switching the pick up times and when I finally get the car, it turns out it's not even ready yet.

Likely to Recommend

Repair Quality

Jaime was very attentive and called with updates. The receptionists were sweet, polite and professional.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was seamless, from start to finish. I loved the text updates and communication from Jaime throughout the repair process. It made it so convenient for me to know what was going on and be able to ask questions without even having to make a phone call. The repair was even done 10 days earlier than estimated. If I'm ever in need of another body shop, I'm not going anywhere else. Thank you for making this process so easy.

My Experience