Caliber - Apex
1290 Pine Plaza Dr.,
Apex,
NC
27523
USA
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Audi
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for exceptional repair quality, with many noting their vehicles looked brand new upon return. Communication was a standout strength, with frequent text and phone updates keeping customers well-informed throughout the repair process. Timeliness was also highly regarded, as many vehicles were completed ahead of schedule. Customers highlighted the professionalism, friendliness, and thoroughness of the entire team. A few customers noted areas for improvement, including more proactive communication during delays, clearer status updates, and ensuring all repair details are addressed before vehicle pickup.
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Service Quality
"... vehicle was repaired, it truly looked like new again—every detail was handled with precision and care. What impressed me most was the level of professionalism ..."
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"... craftsmanship before, but Caliber in Apex surprised me. Their communications and attention to detail makes them my go-to for repairs in the future."
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"The car repair is perfect and my car is clean and shiny inside out. The repair was done in a timely fashion. The staff ..."
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"... Caliber Collision in Apex North Carolina. They have the best service they have the friendliest staff and their work is top tier."
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"One of the damages wasn't repaired. Poor paint quality, lot of dirt and nibs"
"... thorough and helpful through this whole process. My vehicle was returned to me one week earlier than excepted. Customer service was phenomenal. Thank you all!"
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"... perfect and my car is clean and shiny inside out. The repair was done in a timely fashion. The staff is very friendly! I would definitely use ..."
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"They completed the job two days earlier than expected. Cant beat that."
"I was originally told 217 then 224 then 225 then 226 and it still wasnt completed I had to take the truck ..."
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"... end both my advisor and your automated system kept promising that my car would be finished tomorrow only to have tomorrow come and another promise that it would be finished ..."
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"... with all aspects. Perfect repairs, on time and I was kept informed on an almost daily basis. Thank you!"
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"... customer service was very disappointing. There was virtually no proactive communication about the repair progress, and my messages were never replied. I had to call ..."
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"Excellent work, and excellent communication and customer service. I felt i could trust you in dealing with the complexities of working with ..."
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"Communication texts were sent every Tues and Thurs but they often did not contain details as to where our car repair was in the overall process. ..."
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Harold
(Ford owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Thorburn
(Subaru owner)
reviewed 8/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Sunghwan
(Toyota owner)
reviewed 8/6/26
My Experience - 5.0/5.0 -
I could see customer satisfaction is the top priority for Travis. Well done!
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Todd
(Ford owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was done perfectly and timely
Customer Service - 5.0/5.0 -
Some of the best customer service I’ve encountered!
Carlos
(Honda owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Bryan
(Honda owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Larry
(Chrysler owner)
reviewed 8/4/26
My Experience - 5.0/5.0 -
Everyone at Caliber Collision was very professional and friendly when I brought my van in for repair and even personally assisted me with everything. They did superior work on my vehicle needs too! That is incredible and I thank you so much 🙏
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Great service and work
Customer Service - 5.0/5.0 -
GREAT
Returned Clean
Bunnie
(Chevrolet owner)
reviewed 8/4/26
My Experience - 5.0/5.0 -
Everyone was very friendly and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Darryl
(Audi owner)
reviewed 8/3/26
My Experience - 5.0/5.0 -
Thank you for the seamless experience, excellent communication and fast work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kacie
(Honda owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Elvin
(Toyota owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Julie E
(Mazda owner)
reviewed 8/3/26
My Experience - 5.0/5.0 -
Very happy with customer service, communication and the way my car looked when it was complete.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kent
(Genesis owner)
reviewed 8/3/26
My Experience - 5.0/5.0 -
Nice work everybody! Will readily recommend your services to others 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Adam
(Ford owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Rob
(Audi owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Shari
(Lexus owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service , great communication
Customer Service - 5.0/5.0 -
Loved dealing with Whitney and Carson
Returned Clean
Kweku
(Toyota owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Travis did an excellent job handling my 2024 Toyota Highlander. It was a complex repair and he handled it with professionalism and grace.
Customer Service - 5.0/5.0
Returned Clean
Peter
(Subaru owner)
reviewed 7/29/26