Caliber - Apex

4.8 (5,989reviews)
96%
1290 Pine Plaza Dr.,  Apex,  NC  27523

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
Ford
I-Car

Reviews (5,989)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jeff was awesome and everyone was very professional. Work completed early.

My Experience

Very competent, concerned, pleasant service.

Likely to Recommend

Can't think of why not

Repair Quality

Excellent service

Customer Service

Excellent

Returned Clean

My Experience

Car looks great. Communication was excellent. Would definitely recommend to others.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The quality of the work is good. The time taken to get it ready was long.

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

Travis was fantastic from beginning to end. He assured me that my car was in good hands and he was right. He kept me updated every step of the way and that was very reassuring. I was also grateful to the team for getting my car fixed ahead of schedule.

Likely to Recommend

Repair Quality

Caliber Collision did a fantastic job with my repairs.

Customer Service

Travis took great care of me every step of the way with my repair.

Returned Clean

Likely to Recommend

Repair Quality

Travis was awesome!

Customer Service

Returned Clean

My Experience

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Customer Service

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Repair Quality

Carson was great to work with as well as front office staff.

Customer Service

Carson made things happen quickly and I really appreciated his communications regarding the repair process.

Returned Clean

My Experience

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Customer Service

My Experience

Travis was great to work with, he updated me on a regular basis and the repair was excellent, appreciate the high quality of service and workmanship. Kevin Patrick Apex NC

My Experience

Stephanie was the most unbelievably person to work with. What ever you’re paying her, you should double it!!! Because of her I will always take my vehicles and recommend to everyone to take their vehicles to Caliber!!!

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Customer Service

Stephanie was outstanding — professional, communicative and genuinely caring throughout the entire repair process. She kept me updated every step of the way and made sure everything was done correctly. The repairs were completed to a high standard with a lifetime warranty. Highly recommend!

Returned Clean

Likely to Recommend

Repair Quality

I had an outstanding experience with Travis at Caliber Collision and cannot say enough about his professionalism, communication, and commitment to customer service. Throughout the three-week repair process, Travis kept me informed every week with updates on the progress of my vehicle. I always knew the status of the repair and felt confident that my vehicle was being handled with care. The work was completed with excellent quality, and I was pleasantly surprised to receive my vehicle back one week earlier than the original expected completion date. What impressed me most was that Travis went above and beyond. He took the time to help address an issue with another vehicle involving previous work that was covered under Caliber’s warranty. Because of his dedication and willingness to help, I now have both vehicles back in excellent working order. Travis truly puts the customer first. His attention to detail, proactive communication, and genuine desire to help make him an exceptional representative of Caliber Collision. I greatly appreciate all of his hard work and support. Thank you, Travis, for providing such a great customer experience. You are a true asset to Caliber Collision!

Customer Service

Returned Clean

My Experience

Travis was an excellent representative of Caliber. His communication skills were outstanding. Very pleased with the result.

Likely to Recommend

Repair Quality

Great end product.

Customer Service

Travis communicated frequently by text and phone. Excellent soft-skills.

Returned Clean

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