Caliber - Apex - South

4.7 (710reviews)
95%
5930 Old Smithfield Rd,  Apex,  NC  27539

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (710)

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Returned Clean

My Experience

Great job by David and team.

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Strongly recommend

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Very good experience with timely updates

Returned Clean

My Experience

David was incredible,Kept me informed during each step of the process.He's a skilled professional who has mastered his craft,It was an amazing pleasure working with him.

Likely to Recommend

All day,Every day!

Repair Quality

Awesome work!

Customer Service

Outstanding customer service!

Returned Clean

My Experience

I received exemplary service from Joe. He was welcoming, courteous, and kept me updated on my repairs every step of the way. I was originally told my vehicle would be ready in 2 weeks, but he had me in and out in 8 days. He (or the team) was even kind enough to clean my car and saved me a trip to the detailer. Although I’m extremely happy with the service, I hope I don’t see him anytime soon, lol.

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My Experience

Repairs were completed in less than a week. Looks brand new again. Progress was communicated frequently.

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Repairs look great and great customer service. Would highly recommend.

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My new go to recommendation.

Repair Quality

Easy process, flawless repair, and clear communication.

Customer Service

They explained the process and communicated clearly.

My Experience

Caliber was late in completing the repair. Should have finished Oct 3. But finished Oct 8. They said they were going to talk to Progressive about the delay because my rental needed to be extended. But it looks like caliber did not so that. I was charged an extra $252.94 by enterprise because caliber did not inform progressive of the delay in getting my vehicle fixed.

My Experience

What a great team everyone working together. And loving the Lord they went out of their way for me on everything they were doing and kept me up-to-date thank you

My Experience

Everyone was so nice and accommodating to me. Cole was amazing! he texted me updates each day to let me know the status of my car. Outstanding customer service! I highly recommend Caliber Collision of Apex. Thanks for a great experience!

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Repair Quality

Excellent customer service! Cole was amazing! He kept me updated daily about my vehicle! Highly recommend!

Customer Service

Cole was outstanding! He kept me Posted daily on the status of my vehicle!

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Repair Quality

Looks like the accident never even happened

Customer Service

From the beginning to the end of this process Joe kept me updated on the status of my truck.

My Experience

Words cannot express how thrilled I am to have my Jeep back. The folks at Caliber Collision have been absolutely awesome to work with again. They kept me informed all along the way and took care of every little detail. I never had to worry that she was not in the right hands. I would highly recommend them to any and everyone. I am one happy Jeep OIIIIIIIO mama thank you to everyone at Caliber Collision!

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Returned Clean

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Absolutely

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My Kia is back to normal. Great service and communication.

Customer Service

I was updated as the job progressed.

Returned Clean

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Joe did a wonderful job repairing our car! He was extremely thorough and communicative.

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very friendly!!

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