Caliber - Apex - South
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
There is an issue with the rim on my car and still the rim person has not contacted me to finish the job properly.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Very pleased with the whole process.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a great experience and especially the person who was handling my repair was exceptionally helpful.
Customer Service - 5.0/5.0 -
Is was great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional customer service. Repair was excellent. Constant updates on progress were very appreciated.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication and work done well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and work well done
Customer Service - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
The repair timeline at Caliber Collision was entirely unacceptable. Dealing with major parts delays is one thing, but the lack of clear, consistent communication from David made a stressful situation much worse. I expected better coordination and transparency.
Repair Quality - 5.0/5.0 -
repair looks good, no issue with that
Customer Service - 0.5/5.0 -
As noted in my earlier comments, we had a hard deadline to travel on June 19th. Despite repeated requests, David completely refused to provide a date or time to pick up the car. His justification—that because it’s a machine, he couldn't give a firm ETA for our safety—was dismissive and unreasonable. I even had to remind him that this was a car repair, not rocket science. I pride myself on staying calm, but his unhelpful attitude and total lack of accountability completely pushed me over the edge
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looked great and the paint color match was amazing
Customer Service - 5.0/5.0 -
Cole was so kind and thorough! He took the time to explain everything to me and he helped me carry my kids' car seats back to my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Smooth, easy as possible.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Would have appreciate more communication about delays with insurance payments.