Caliber - Apex - South

4.7 (710reviews)
95%
5930 Old Smithfield Rd,  Apex,  NC  27539

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (710)

My Experience

Service was decent car looked in good shape 10/10

Likely to Recommend

Repair Quality

Wonderful service

Customer Service

My Experience

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

“Dave” sent me several texts that kept me informed about the progress of my repair. I also was pleased with the turn around time.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It was a great and pleasant experience. The lady at the desk was super nice and Tyler was awesome. They kept me updated on what was going on. It didn’t take as long as I thought it would. My car looks as good as new. Thank you 🙏🏻

Customer Service

Tyler and front desk lady are so nice. Great people there!

My Experience

The repair was done well but I don’t understand why my stereo settings were all changed to max. I also don’t understand why my phone was deleted and replaced with “dannys iPhone”. Seems unnecessary to mess with that when I just needed a bumper replaced.

Likely to Recommend

I wouldn’t recommend based on the fact that I’ll still be doing work to make it look right and the fact that someone named Danny took the liberty of changing my sound settings and deleting my phones from my truck. I’m extremely unhappy about it and have zero intention to recommend this company to anyone.

Repair Quality

The bumper and tow hitch looked great but the left exhaust pipe is still out of place which I’ll fix myself and I’m greatly upset about the fact that my stereo settings were all changed. The bass treble and mid were all maxed out and all my phones were deleted and replaced by someone named Danny’s iPhone. I don’t understand why you would feel it necessary to delete and change my stereo settings when I only needed a bumper replaced. Seems very unprofessional and I won’t be recommending this place to anyone.

Customer Service

Customer service was fine but I still have a bad feeling about not completing the job in my opinion and by messing with my stereo.

Returned Clean

My Experience

Fast reliable service. Clean and convenient location. The receptionist, Kasey was polite and efficient as was our technician Tylor. All in all a painless encounter!

Likely to Recommend

Repair Quality

As I stated,in a previous survey, Kacey and Tylor were first rate. Professional all the way. Repairs were done quickly and correctly.

Customer Service

Terrific customer service. I was kept informed all steps of the repairs.

My Experience

Great work. Awesome staff.

Likely to Recommend

Repair Quality

Great work. Very thorough.

Customer Service

Nice and helpful staff.

Returned Clean

My Experience

My Experience

David’s communication throughout the process was fantastic!

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Repair Quality

Customer Service

Returned Clean

My Experience

Absolutely amazing service and experience! Tyler was my service advisor and he was amazing. Very responsive and helpful. So pleased.

My Experience

I was extremely satisfied with my experience with Caliber Collision. Quick repairs and kept me informed throughout the process. Would definitely recommend them for auto body repairs.

My Experience

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Repair Quality

Customer Service

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Repair Quality

Great service

Customer Service

Returned Clean

My Experience

It was a great experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The service was great at Caliber collision!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean