Caliber - Apex - South

4.7 (710reviews)
95%
5930 Old Smithfield Rd,  Apex,  NC  27539

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (710)

My Experience

Great experience with Caliber and they kept me updated every step of the way. I would highly recommend in the future.

Likely to Recommend

I was happy with the service received and I like the additional service of Enterprise dropping off the rental car so I didn’t have additional stops to make or deal with

Repair Quality

Job was well done repair looks like new process was easy

Customer Service

Was very happy with the customer service knowledge and professional handling of my collision repairs

My Experience

My car looks like new. Great job. David did a great job

Likely to Recommend

Repair Quality

David did a great with my car. It looks like new. He gave me feedback and was responsive to my calls.

Customer Service

Excellent customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Todo bien gracias

Repair Quality

Muy satisfecho

Customer Service

Muy satisfecho, muchas gracias

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The whole team was very supportive and helpful throughout the whole process. Happy that I was able to bring my vehicle to a shop that made it a breeze service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They kept me informed and Tyler did a great job!

Likely to Recommend

Repair Quality

Professional and very helpful!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

David was great!

Customer Service

Returned Clean

Likely to Recommend

Nice to work with

Repair Quality

Excellent. Customer Service, prompt updates, professional courtesy, wonderful to work with

Customer Service

Provided updates at each step of process

Returned Clean

My Experience

Caliber did a great job on the paint and body work! The service was prompt, and professional, thanks again Caliber Collision!

Likely to Recommend

Repair Quality

The work is flawless, and my truck came back cleaned and polished. The personal service provided by Jeremy and the rest of the staff was prompt, courteous, and professional! I will recommend Caliber to anyone who asks!

Customer Service

Again, Jeremy and the rest of the team were prompt, courteous, and professional. I will recommend Caliber to anyone who asks!

My Experience

Your customer service at the Apex South location far exceeded my expectations. I plan to refer friends and family to this specific Caliber Collision location based on the customer support I received.

Likely to Recommend

Repair Quality

The customer service at the Apex South location in North Carolina far exceeded my expectations. They even stayed beyond closing hours to ensure I was able to get my vehicle after I had to fight traffic to get there. That's above and beyond and I will be recommending my friends and family to use Caliber Collision.

Customer Service

Returned Clean

My Experience

Repairs were done in a timely manner and David was in constant contact with me with updates and timelines of the cars completion

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

David kept me up to date on the repairs, painting and completion of my vehicle in a timely manner, he was incredibly professional, honest and thorough as well as flexible when working with both my insurance and nation wide who took full liability with this incident. I am extremely satisfied with the repairs 10/10!

Likely to Recommend

Repair Quality

One of the lights wasn't snapped into the passenger side bumper and the drivers side light bulb was not plugged in fully before it was returned to me

Customer Service

After bringing the car back it was fixed immediately and the turn over time from the day after of the accident to fully repaired was about a week. Great friendly service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean