Caliber - Apex - South

4.7 (704reviews)
95%
5930 Old Smithfield Rd,  Apex,  NC  27539

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (704)

Likely to Recommend

Repair Quality

Great job and communication, thanks for the expedited service

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Cole provided us outstanding customer service and kept in touch of us throughout our car's repair process from start to finish. Our car looks fantastic, and we appreciate everything the fine people at Caliber Collision did to make it possible. Thank you!!

Likely to Recommend

Our family has already used Caliber for their repairs and we are both pleased.

Repair Quality

Especially Cole, and the staff were outstanding in both customer service and the work performed. Time will tell, but as of now, our car looks brand new. I never asked if Cole also worked on the vehicle as well as being my personal advisor on the progress, but I really appreciated his professionalism, knowledge and overall kindness in treating me like a valued customer.

Customer Service

Same as previous comments. There was a snafu regarding the vehicle rental as Enterprise forced me to pay for it up front and then I had to call Geico to get it taken care of. I'm going to assume it was the adjustor's job to ensure that was handled properly. I will give Caliber the benefit of a doubt for that one.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very easy process. Joe communicated regularly and answered my questions within the same day. It's also very convenient to be able to leave the Enterprise rental car there when picking up your car.

My Experience

My Experience

Joe was great to work with and did an excellent job on my car!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Ethan was an absolute pleasure to work with! He made the entire experience painless.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everyone was amazing and the work looks GREAT. I'm very satisfied.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Fantastic job, looks like nothing happened.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for making it painless and easy

My Experience

Cole kept us updated throughout the process. Truck came back nice and was even cleaned.

Likely to Recommend

Repair Quality

Customer Service

My Experience

David and the Caliber team were fantastic! I received continuous updates and got my car back in a week looking like new!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean