Caliber - Apex - South

4.7 (707reviews)
95%
5930 Old Smithfield Rd,  Apex,  NC  27539

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (707)

My Experience

Cole was excellent. He Kept me updated weekly via text

Likely to Recommend

Repair Quality

Totally satisfied

Customer Service

Great staff, customer service friendly and knowledgeable.

My Experience

Looks like one of the trims wasn’t clipped all the way it wasn’t flush. I had to pop it in myself.

My Experience

Even though it took quite some time everyone communicated with me to let me know what the issues were and what they were waiting on Cole was awesome and the girl up at the front desk was really kind as well!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent communication. Car was delivered on time. Looks great!

Likely to Recommend

Repair Quality

Customer Service

David was very corteous and communicative

Returned Clean

My Experience

Ethan was great throughout the whole repair process. The process went smoothly and much faster than expected. I was updated throughout the entire process. Very pleased.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great experience and the team there was awesome. Kept me in the loop the entire time and sent me pictures and videos during the process

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repair was great staff kept us updated throughout the process. Very pleased with everything!

Likely to Recommend

Repair Quality

Communication was great during the process and the repair was amazing

Customer Service

Amazing

Likely to Recommend

Repair Quality

Customer Service

My Experience

10/10! David and his team took phenomenal care of my vehicle. He (through automated text and personalization) kept me posted on updates concerning my repair and the process simple and efficient. I hope that I don’t have to return due to another accident however, if I do I’ll always go to Calibur Collison and ask for David. Thank you again so much.

Likely to Recommend

Absolutely. I recommended Caliber Collision to family and friends while my truck was still in the shop. That shows how much confidence I had in David and his team.

Repair Quality

David and his team did a wonderful job repairing my vehicle! David made sure to keep me posted with automated and personalized text messages that weren’t overbearing. From our initial meeting to the day of completion, I felt that my vehicle was in good hands. The team also clean my vehicle afterwards. I didn’t know if it was standard protocol but I was pleasantly surprised and thankful. Hopefully, I won’t have to come back, (an accident brought me in) however, if I ever have to I’ll make sure to come back to Caliber Collision and request David and his team. Thank you so much again!

Customer Service

Returned Clean

My Experience

Great communication and customer service, work was well done, made process very easy, car returned spotless.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had a great experience with caliber collision. Coke kept me updated every step of the way. I’m very pleased with how the repairs to my vehicle were done.

My Experience

Did an amazing job on putting back my car and making it look new again

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We worked directly with David. He set perfect expectations on a timeline and costs. He kept us updated throughout the whole process. The car came out BETTER than we had it previous. Highly recommend and highly suggest working with this company!!

Likely to Recommend

Repair Quality

Very satisfied. David did great work. He was helpful and set very clear instructions and expectations

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean