Caliber - Apple Valley MN

4.8 (3,077reviews)
98%
15129 Foliage Ave.,  Apple Valley,  MN  55124

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,077)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber for exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular text updates throughout the repair process and clear explanations of work being performed. The timeliness of repairs receives positive feedback, with many vehicles completed ahead of schedule or within promised timeframes. Customers frequently mention the added value of complimentary vehicle detailing, leaving cars cleaner than when dropped off. The seamless coordination with rental car companies and insurance providers adds to the stress-free experience. While some customers noted minor delays due to parts availability or discovered additional issues, the overall sentiment reflects high satisfaction with both repair quality and customer service approach.
Select to learn more
"Completed ahead of time. Thank you."
"Early by one day."
"I was completed much sooner than 1st estimated & looks great!"
"Much sooner than promised"
"Before date promised."
"... was helpful, efficient and pleasant to speak with. Communication was the best. I will totally be recommending Caliber Collision." Read more
"Literally felt like a white glove experience. Communication was amazing, and the staff top notch. They made the best for me out of a difficult situation!"
"Excellent customer service and communication! And my car looks great!"
"Professional customer service. Great communication throughout!"
"Great job! Excellent communication! I knew what was happening every step of the way which I appreciate. Totally smooth transaction ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff were very helpful and I was informed of the progress of the repair every step of the way. The claim was handled for me with my insurance company. And my car was finished a day early.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jamie was amazing and great to work with!

Likely to Recommend

Repair Quality

Jamie - the rep i was working with was amazing and super helpful. Very professional. Highly recommended

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

communication caliber high proficient

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication along the repair process. Repairs work was timely and high quality

My Experience

Great job on my car , it looks AMAZING

My Experience

Very happy with the quality of repairs and the service advisor Jaime who kept me informed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Great experience! The entire process was very easy. All of the employees I interacted with were so nice. Loved discovering my vehicle was detailed - an amazing surprise! Highly recommend

Repair Quality

The repair looks wonderful. And it was completed ahead of schedule!

Customer Service

Wonderful customer service! Everyone was so nice and friendly

My Experience

It is very nice job thank you so much.

Likely to Recommend

Very good

Repair Quality

Collision do Very good job.

Customer Service

Very good

Returned Clean

My Experience

Consistent updates, Everyone very helpful when talking to anyone there

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The repair looks great and the work was done very fast. Excellent customer service.

Likely to Recommend

Repair Quality

Communications were very good

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication and done earlier than estimated. Cost was as estimated. Loved receiving the cleaned vehicle back

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Thank you everything went just fine. Really satisfied when the service that was provided. Everything wasn’t complicated.

Customer Service

Likely to Recommend

Repair Quality

Customer Service