Caliber - Bloomington - East

4.8 (3,866reviews)
95%
1000 W. American Blvd.,  Bloomington,  MN  55420

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (3,866)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and call updates that kept them informed throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new upon return. Timeliness was another strong point, as many vehicles were completed ahead of schedule, often by days or even weeks. Staff friendliness and professionalism were widely appreciated, contributing to a seamless and stress-free experience. A few customers noted areas for improvement, including occasional front desk interactions that felt unwelcoming, minor cleanliness concerns inside vehicles post-repair, and isolated instances where communication or repair timelines fell short of expectations. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"Fast. Quality workmanship. Silky smooth process. Great communication. Every single person I spoke to was professional, ..." Read more
"... The updates kept me informed the entire time, and the quality of the repair exceeded my expectations. Please let the team know they did an amazing job ..." Read more
"I couldn't tell there had been a collision."
"Appreciate the fast service, repair quality and the fact that the car was washed and the interior cleaned."
"Magnificent job of repairing my car. Flawless. Done in a week's time. Very pleased with the staff ..." Read more
"... ready and waiting. I got updates at every stage. Repair was completed 2 weeks earlier than the original estimate. Very happy with the end result. This is the 2nd time ..." Read more
"Over a week early! :"
"My only disappointment was that the repair took more than two weeks longer than was promised."
"2 weeks is way way to long for car repairs when someone does an estimate and makes an appointment. ..." Read more
"It was ready earlier than expected from the beginning."
"Timely repairs, process updates each week on the status of my vehicle, excellent customer service, and prompt responses ..." Read more
"Again, I can't say enough about the exceptional communication!"
"From start to finish the customer service was very professional and friendly. They took care of my needs and I never had to worry ..." Read more
"Especially this – not only did they communicate with me frequently, but I was surprised at the amount of time to spend with me ..." Read more
"... sides. I was complaining about brother than that. Communication needs to be a little bit better. I will bring it back up there for a chest drive with ..." Read more

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Took a lot of back and forth coordination with my insurance to get started.

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My Experience

Great job by the entire team!

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My Experience

I received updates on the status of my repair. Work was completed sooner than estimated, car was washed & looks good as new. A very seamless & great experience! 5/5 stars 🌟 would recommend your business

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My Experience

The car is perfectly done now, I’m so satisfied with that, Thank you for your service

My Experience

This is the only body shop I’ve been to and have zero reason to go to another! The staff are always super helpful, kind, transparent, and just overall wonderful! I’ve been (un)fortunate enough to have been to them many times over my years of driving. I’m always stress and worry free with them and would recommend them in a heartbeat!

My Experience

Anthony was a pleasure to work with. He kept me in the loop of the progress being made on repairs to my car.

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The office staff was so helpful the day of the accident in guiding us with our next steps. Anthony was very friendly, knowledgeable and informative, enjoyed working with him.

Returned Clean

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My Experience

The team members I interfaced with at the Caliber location at 1000 W American Blvd, Bloomington, MN, which were Marie, Scott, and Anthony, were great! Easy to work with. Informed and kept me in the loop on each step my vehicle went through in the repair process. I appreciated the extra customer service and excellent work done on my car.

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Returned Clean

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I will absolutely recommend you guys!

Repair Quality

I thought the customer service was outstanding. I also appreciated the fact that you guys tried the most conservative approach to fixing my car, when I know other repair shops would have gone for a more expensive repair job.

Customer Service

I’d give this a 10+ if I could. I loved how I got daily updates. The staff were all super friendly and helpful.

My Experience

their communication was good even though sometimes I was unable to receive it due to a flaw and Apple. My car looks unbelievable. Everybody was super friendly as well thank you very much for a smooth operation.

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Amazing everything. Best Place to get your car fixed

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Amazing

Returned Clean

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very good ! Thank you so much !

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Returned Clean

My Experience

My car us flawless and beautiful! Like the accident never happened. The culture at this Caliber shop is so kind caring and professional. Loved every staff member who dealt with me.