Caliber - Bloomington - East

4.8 (3,823reviews)
96%
1000 W. American Blvd.,  Bloomington,  MN  55420

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (3,823)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and call updates that kept them informed throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new upon return. Timeliness was another strong point, as many repairs were completed ahead of schedule, often surprising customers. Staff friendliness and professionalism were widely appreciated, contributing to a smooth and stress-free experience. A few customers noted areas for improvement, including occasional front desk interactions feeling less welcoming, rare instances of interior cleanliness concerns post-repair, and isolated communication gaps. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"Best service I have ever had. The frequent update notifications were great. My vehicle was repaired ..." Read more
"Fast. Quality workmanship. Silky smooth process. Great communication. Every single person I spoke to was ..." Read more
"Excellent customer service! Went above and beyond my expectations. Ive been recommending Caliber Collisions to all of my friends."
"I couldn't tell there had been a collision."
"They didnt complete fixing my bumper. Left screws hanging out under side guard. They didnt replace ..." Read more
"... ready and waiting. I got updates at every stage. Repair was completed 2 weeks earlier than the original estimate. Very happy with the end result. ..." Read more
"The work itself was good but the time it took was way beyond what I was promised in the beginning. My car was in the shop ..." Read more
"2 weeks is way way to long for car repairs when someone does an estimate and makes an appointment. ..." Read more
"Over a week early! :"
"Timely repairs, process updates each week on the status of my vehicle, excellent customer service, and prompt responses ..." Read more
"... everyone I interacted with was professional and helpful. The updates kept me informed the entire time, and the quality of the repair exceeded my expectations. ..." Read more
"Communication between car owner and Caliber Collision was incredible."
"... Calibur Collision was an easy and smooth experience. I appreciated how communicative they were and messaged me with any updates they were making to ..." Read more
"Not happy with half-baked information and not being informed of how the cost changed by thousands ..." Read more

My Experience

My Experience

Great job! Very quick service.

My Experience

Every one was helpful and friendly. I was well informed of progress and updated as the work was being accomplished. Thank-you to Anthony Bruce for his advising me through the process. Great Work!

Likely to Recommend

Repair Quality

The repair looks great.

Customer Service

Great work. Everyone has been very helpful through the process. Thank you Anthony for keeping me updated and your personal touch keeping me updated. I would gladly refer others to your services. Job well done. Thanks. Pete

Likely to Recommend

Repair Quality

Did no1t receive regular updates on th repairs. Found out the car had not the alignment till after they called I was told the car was ready. That no one tested the repairs. In the end all repairs seems to been made.

Customer Service

Returned Clean

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Repair Quality

Great communication throughout the process.

Customer Service

Great communication throughout the process.

My Experience

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Repair Quality

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My Experience

Knowledgable, friendly staff; beautiful job on the repairs

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Repair Quality

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My Experience

Staff was friendly and they did a quick and fast job.

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Repair Quality

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Repair Quality

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Returned Clean

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Returned Clean

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Repair Quality

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Returned Clean

My Experience

Excellent work

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Repair Quality

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My Experience

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Repair Quality

Amazing work from Caliber team. The car hood looks just as good as it was before the damage. Great work

Customer Service

Returned Clean

My Experience

Scott was amazing! Answered all my questions and did a great job!

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Repair Quality

Customer Service

My Experience

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Repair Quality

Great staff...was kept apprised of my cars status. Work was completed well before the estimated finish date. Thanks for making my car look like new!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Caliber Collision earned they name rightfully. They are proven to be a stellar team of High Caliber Professionals. Stay assured your car will be taken care of from A to Z .

My Experience

Everything about the service was excellent, from my first meeting with Scott to the day I picked up my beautifully repaired car. I could not be more pleased.

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Repair Quality

Customer Service

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Mostly due to the receptionist being unfriendly

Repair Quality

The rubber around the driver door was not pushed down, I had to have someone put the rubber on properly

Customer Service

The receptionist is not very friendly

Returned Clean

My Experience

Although I do not want to need Caliber's services again, there are a few points worth making. 1. easy to deal with; 2. enjoyable conversations with the staff; 3. thorough explanation of work to be done 4. helpful with transportation to and from my home. 5. all repairs seem well done as if there had never been an accident.

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Repair Quality

Customer Service