Caliber - Apple Valley MN

4.8 (3,086reviews)
98%
15129 Foliage Ave.,  Apple Valley,  MN  55124

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,086)

Customers say
Overall Customer Satisfaction
Customers consistently praised the high quality of repairs, with many noting their vehicles looked brand new upon return. The friendly, professional, and knowledgeable staff received widespread appreciation, with customers highlighting a welcoming and stress-free experience. Communication was a standout strength, as regular text and phone updates throughout the repair process were frequently commended. Many customers were pleasantly surprised by vehicles being completed ahead of schedule. The complimentary interior and exterior detailing at pickup was an unexpected delight for many. A small number of customers noted areas for improvement, including occasional repair delays, inconsistent follow-through on promises, and isolated quality control concerns such as missed components or paint issues, all mentioned directly in their feedback.
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"Best experience I could have hoped for. The staff was wonderful the communication was fantastic and the efficiency ..." Read more
"Engine shield fell off after picking it up and I told all repairs were completed and the car was good to go."
"... wash and dry the car. My paint looks swirled now. 2. Improve the quality of the repairs and finishing touches. Make sure to double check everything, and record ..." Read more
"Caliber did a great job. Looks like a brand new car. The work done is much better than expected. I won't go anywhere else. I don't think ..." Read more
"... everyone working at Caliber were wonderful to deal with. From the fast service to the constant updates and wonderful communication. I would highly recommend Caliber Collision ..." Read more
"... could have hoped for. The staff was wonderful the communication was fantastic and the efficiency was a real treat for someone in a rush." Read more
"Communication was excellent."
"Poor communication."
"... the loop the whole time, and did an incredible job. Its rare to find a shop with such great communication and quality workmanship. Ill definitely be back next time I need ..." Read more
"I was told my car would be ready on the 15th, the 31st, the 13th, and finally the 20th. That was the only frustrating ..." Read more

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

I made an appointment to get an estimate, when I arrived at my appointment time, it wasn’t in the system. The estimate was still completed though.

Returned Clean

My Experience

Eric was a pleasure to work with.

My Experience

This was a warranty repair for a repair that failed in a caliber location out of state. They made the entire process extremely easy for me. I was very grateful for that experience and would definitely return to this location in the future.

Likely to Recommend

Repair Quality

The repair had defects. Although the paint damage on the passenger side was repaired, they re-sprayed the entire bumper, and the driver side has several dimples where it looks like dust or other particles may have stuck to the clearcoat while it was drying.

Customer Service

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Repair Quality

Customer Service

My Experience

Great experience with Eric my service writer. Very active on updates throughout the process of getting my Jeep repaired. I’m veey happy with the service and the repairs completed. Thank you!

My Experience

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Returned Clean

My Experience

Staff were very helpful and I was informed of the progress of the repair every step of the way. The claim was handled for me with my insurance company. And my car was finished a day early.

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My Experience

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My Experience

Jamie was amazing and great to work with!

Likely to Recommend

Repair Quality

Jamie - the rep i was working with was amazing and super helpful. Very professional. Highly recommended

Customer Service

Returned Clean

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Repair Quality

communication caliber high proficient

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Great communication along the repair process. Repairs work was timely and high quality

My Experience

Great job on my car , it looks AMAZING

My Experience

Very happy with the quality of repairs and the service advisor Jaime who kept me informed.

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Customer Service

Returned Clean

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Great experience! The entire process was very easy. All of the employees I interacted with were so nice. Loved discovering my vehicle was detailed - an amazing surprise! Highly recommend

Repair Quality

The repair looks wonderful. And it was completed ahead of schedule!

Customer Service

Wonderful customer service! Everyone was so nice and friendly