Caliber - Aubrey

4.9 (412reviews)

98%

(940) 290-0305

8600 US-377, Pilot Point, TX 76258

98%

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8600 US-377
Pilot Point, TX 76258

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About Caliber - Aubrey

See Photos

8600 US-377
Pilot Point, TX 76258

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (412)

Sort By:
Newest
Rating

328 Customers Rated

5 Stars

73.8% Complete

(304)
4 Stars

3.6% Complete

(15)
3 Stars

1.5% Complete

(6)
2 Stars

0.2% Complete

(1)
1 Star

0.5% Complete

(2)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for exceptional communication, with many highlighting frequent text and call updates throughout the repair process. The quality of repairs was frequently described as outstanding, with vehicles often returned cleaner than expected. Timeliness was a strong point, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including the use of outside calibration sources causing delays, non-OEM parts, vehicles returned with dust or overspray, and occasional inconsistencies in communication accuracy. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"All work was done perfectly, and the vehicle was ready for pick up ahead of schedule. The car was detailed ..." Read more

"I was very satisfied with my entire experience at this location. All the employees were very nice and kept me very ..." Read more

"... Text and call updates were timely and professional. Truck repairs were completed ahead of time promised and done correctly." Read more

"They even buffed out my other headlight making it look new to match the one replaced. That is above and beyond"

"This place is awesome. They keep you informed from start to finish in. The staff is very helpful and very professional as all of them ..." Read more

"All work was done perfectly, and the vehicle was ready for pick up ahead of schedule. The car was detailed to perfection and the staff ..." Read more

"My vehicle was completed on the exact date. They told me it would be and they did an amazing job."

"Updates every step of the process"

"It was ready 4 days early. I was very pleased."

"Hard to answer, was given at least 4 different ready dates"

"... experience with Caliber Collision was exceptional. They provided daily updates, managed the process swiftly and efficiently, and coordinated seamlessly with ..." Read more

"Absolutely I received text messages often through the entire process updating me."

"Knowledgeable, kept me informed, finished early, great staff. Top notch all the way around. I have had to use ..." Read more

"Accurate communication about status of repairs was horrible…"

"Service and communication were top notch as were the repairs."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"All work was done perfectly, and the vehicle was ready for pick up ahead of schedule. The car was detailed ..." Read more

"I was very satisfied with my entire experience at this location. All the employees were very nice and kept me very ..." Read more

"... Text and call updates were timely and professional. Truck repairs were completed ahead of time promised and done correctly." Read more

"They even buffed out my other headlight making it look new to match the one replaced. That is above and beyond"

"This place is awesome. They keep you informed from start to finish in. The staff is very helpful and very professional as all of them ..." Read more

"All work was done perfectly, and the vehicle was ready for pick up ahead of schedule. The car was detailed to perfection and the staff ..." Read more

"My vehicle was completed on the exact date. They told me it would be and they did an amazing job."

"Updates every step of the process"

"It was ready 4 days early. I was very pleased."

"Hard to answer, was given at least 4 different ready dates"

"... experience with Caliber Collision was exceptional. They provided daily updates, managed the process swiftly and efficiently, and coordinated seamlessly with ..." Read more

"Absolutely I received text messages often through the entire process updating me."

"Knowledgeable, kept me informed, finished early, great staff. Top notch all the way around. I have had to use ..." Read more

"Accurate communication about status of repairs was horrible…"

"Service and communication were top notch as were the repairs."

Jeffrey (Chevrolet owner) reviewed 11/9/26

Ashley (Dodge owner) reviewed 11/4/26

Caliber Collision did an excellent job repairing my vehicle in a timely manner and keeping me updated during the process!

Stephanie (Ford owner) reviewed 10/31/26

Staff was amazing

Kathryn (Jeep owner) reviewed 10/30/26

Anna (Volkswagen owner) reviewed 10/29/26

Mark (Ford owner) reviewed 10/23/26

Gregory (Ford owner) reviewed 10/19/26

I was very satisfied with my entire experience at this location. All the employees were very nice and kept me very well informed on the progression of my vehicle.

The customer service I received from the employees there was excellent.

Marion (Kia owner) reviewed 10/12/26

Tammye (Subaru owner) reviewed 10/5/26

Terry (Toyota owner) reviewed 10/1/26

Using an outside source to do your calibration on repaired vehicles is not efficient. It causes unnecessary delays. Using non OEM parts to repair is also a time wasteful way of doing business. You need to re evaluate your protocols. All in all the repair was completed and looks good.

Catherine (Ford owner) reviewed 9/30/26

This was so easy! I would go to Caliber every time… just don’t want another accident. I would always recommend you. Mindy was wonderful… Amanda also and the Manager was great! Thank you for cleaning my vehicle!!!

Elizabeth (Chevrolet owner) reviewed 9/29/26

The repair was great and Amanda was the best. On the other hand the lady at the front desk needs a little help with her overall attitude. But maybe the 2 times I came in she was having a bad day.

Brad (Ford owner) reviewed 9/28/26

Hard to tell at this point. Initially results seem good.

Gregory (Kia owner) reviewed 9/28/26

I really appreciate the effort and help offered by the team and Caliber. Thank you.

Walter (Chevrolet owner) reviewed 9/24/26

Jeffrey (Toyota owner) reviewed 9/23/26

Jason (Toyota owner) reviewed 9/23/26

Did a good job , kept me informed, dealt with additional insurances issues.

Betty (Honda owner) reviewed 9/15/26

The Aubrey location did a good job and took care of my concerns. They were friendly and cared about my experience. The manager took care of my repairs. I am grateful for him getting my warranty work completed.

Rita (Ford owner) reviewed 9/4/26

Good job! Quick and fast with perfect results.

Melinda (Ford owner) reviewed 9/2/26

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view more shops in: Pilot Point | 76258

Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

Caliber - Aubrey

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Aubrey

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (412)

328 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean