Caliber - Aubrey

4.9 (386reviews)
98%
8600 US-377,  Pilot Point,  TX  76258

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (386)

Likely to Recommend

Great satisfaction at Caliber Collision

Repair Quality

Great work, my car looks new again.

Customer Service

Very friendly staff, takes time to explain and understand the customers.

Returned Clean

My Experience

It is always difficult when you have to be without your vehicle while it is being repaired but the team made the process seamless from drop off to pick up. Extremely professional. Kept me informed. Great work.

My Experience

Jack and the crew did an amazing job repairing the damage to my car in a timely manner. Their office assistant also did an excellent job explaining what I needed to do and she helped in getting my rental car. Thank you so much.

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Repair Quality

Customer Service

My Experience

This location is great.

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Repair Quality

Customer Service

Likely to Recommend

Extremely pleased with the work in the customers satisfaction.

Repair Quality

Very helpful and explaining repairs that needed to be done and did the work in a very timely manner.

Customer Service

Everyone was very friendly and personal in our interaction

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The were friendly and did a great job

Customer Service

My Experience

Very happy

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Repair Quality

Customer Service

My Experience

Jack was every hospitable, I enjoyed working with him. The entire worker's Customer service was on point.

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Repair Quality

Customer Service

My Experience

Great service

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

See previous comments. Car is not repaired and the consumer was dismissed

Repair Quality

My car still shakes and wobbles. I was told by a tire place that one of the wheels could not be repaired and would have to be replaced. I was not listened to and both front wheels was sent for repair. The car pulls to the right. I called to advise of it and was told it could be from the back wheel that is being replaced and on back order. I get upset every time I get in my car and drive and feel I am driving on square wheels. I was tokd the car didn’t vibrate or shake when I picked it up but it concerns me that a precessional couldn’t tell it pulled to the right and it still wobbles. My car did not wobble or shake before the damage and that’s why I brought it to Caliber is for it to be repaired and I don’t feel that has taken place and the consumer is not listened too. I waited to write this so I had time to think about it and be less emotional.

Customer Service

I would rate higher if I felt I was listened too about the front wheel not being repairable. Everyone was professional. I just felt dismissed

Returned Clean

My Experience

The people at caliber collision did a great job on my car, it almost looks new again! They were also very courteous and polite, frequently kept me up-to-date with everything that was going on with my car. I would highlyrecommend them!

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Customer Service

My Experience

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Customer Service

My Experience

Great job start to finish!

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Repair Quality

Great job!

Customer Service

Returned Clean

Likely to Recommend

Oh Yyesss thousand times over.

Repair Quality

Jack , Paul and Michelle were delightful! Made the whole process bearable non stressful. Kudos to the crew behind the scenes my Edge looks new again. 10 * plus plus.

Customer Service

Excellent above and beyond.

Returned Clean

My Experience

Wonderful experience from the beginning to the end!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jake was wonderful to work with! The car was done faster than expected.

Likely to Recommend

Repair Quality

Wow, Caliber did an amazing job. We cannot tell that there was any damage. It's amazing and very impressive, they are like magicians! Thank you!

Customer Service

Everyone was great, and Paul provided us with frequent updates which we appreciated.

Returned Clean