Caliber - Austin - Highway 620
In operation 29 years, 26 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My truck looks nearly new again. Thank You for a great repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
This is Susan Sidney (Mrs David...) The car is now "home" ... Looking beautiful; I have driven it a little and it goes well... We are satisfied ... It just seemed like 6 weeks without the car was difficult. The Caliper workers we interacted with were very pleasant and helpful. We are old and adjusting to "Uber" was stressful for us ... but such is life. Thank you for the care and consideration shown us as well as the car and it's repairs... We are satisfied ...
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
Took way too long!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Brandon and James were amazing and so helpful I really enjoyed that they were so prompt and communicated everything with me every step!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
James and Brandon are awesome
Returned Clean
My Experience - 5.0/5.0 -
A.G. was extremely nice and knowledgeable about the whole repair process of my truck. He kept me updated consistently and made the whole process smooth. He is very personable and professional. He is a very good representative for your company. Also James at the front desk was also helpful, knowledgeable and professional. My overall experience was very good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
The car was not fixed properly, and it was handed over to me. I gave back the rental car, and now I am sitting in a car park to get my car fixed. Very sad experience
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
AG was so awesome to work with. He communicated with us every step of the way. Thank you for being such a great person.
Likely to Recommend - 5.0/5.0 -
We are very pleased with your work and level of performance. Keep your employees happy. They will perform for you. Rise up!
Repair Quality - 5.0/5.0 -
AG is a thoughtful person. He knows the meaning of helping people.
Customer Service - 5.0/5.0 -
Why is 10 satisfied. It’s ridiculously awesome. AG is a 10.
My Experience - 5.0/5.0 -
Brandon and staff were awesome! My car is beautiful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Quality work. Took longer than I thought but the quality of the work is most important. On a separate note: It was REALLY expensive.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The process was explained very well, and the work performed was very high quality. Customer service from the front to back was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you to AG and James for the great service, and to the team-members who I did not meet that worked on the car. Very satisfied.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks good as new, I appreciate the quick service Caliber Collision provided and the friendly front desk staff, James.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team did a great job on the repair and the customer service is fantastic! Particularly love the front desk person - always a gem!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional. Great communication throughout the entire process.