Caliber - Round Rock - Sam Bass Rd

4.9 (7,301reviews)

98%

(512) 238-8857

1307 Clark Street, Round Rock, TX 78681

98%

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1307 Clark Street
Round Rock, TX 78681

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About Caliber - Round Rock - Sam Bass Rd

See Photos

1307 Clark Street
Round Rock, TX 78681

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (7,301)

Sort By:
Newest
Rating

6,160 Customers Rated

5 Stars

71.1% Complete

(5189)
4 Stars

8.1% Complete

(589)
3 Stars

1.7% Complete

(125)
2 Stars

1.1% Complete

(78)
1 Star

0.7% Complete

(52)
< 1 Star

1.7% Complete

(127)

Customers say

Overall Customer Satisfaction

Customers consistently praised the exceptional service quality, with repairs described as outstanding, precise, and often exceeding expectations - cars returned looking brand new. Communication was a standout strength, with frequent text, email, and voicemail updates keeping customers informed throughout the repair process. Timeliness was another highlight, as many repairs were completed ahead of schedule, which customers found impressive and appreciated greatly. The welcoming, professional, and friendly atmosphere was repeatedly noted, along with thoughtful extras like vehicle cleaning, rental car coordination, and even vehicle delivery to customers homes. A few customers noted areas for improvement, including occasional delays, isolated quality touch-up needs, and instances where communication about readiness could be more accurate - all drawn directly from customer comments.

Select to learn more

Service Quality
Timeliness
Communication

"The workmanship in the repairs is excellent. Where the integrity of the damaged part was comprised, ..." Read more

"I received superb workmanship. I have no complaints. I will recommend your service again. It was unbelievable ..." Read more

"... must have taken their cars to the wrong company! My car was ready on February 9, and it was lovely to behold! I could not be more pleased! In addition to having ..." Read more

"My frame had significant damage done to it. The technician did an amazing job on it."

"Excellent workmanship"

"We were originally quoted three weeks for repairs. The job was done in one week, much to our satisfaction. I received clear communication from the crew working ..." Read more

"Done in three days, thought it would be 7-10"

"... Enterprise rent-a-car to pick me and get me into a rental. Caliber did a great job and it only took them a week which I thought was fast. I couldn't ask for a better ..." Read more

"Great communication - frequent updates throughout the repair. My representative was professional and friendly. ..." Read more

"Fantastic communication, with details. Schedule held per estimate timeline. Super knowledgeable rep about car repairs."

"... at Caliber was beyond professional and friendly. The communication was excellent at each step and my car looks great!" Read more

"communication was top notch, I always knew the status of the repair. Work was done faster than estimate. Very personable ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The workmanship in the repairs is excellent. Where the integrity of the damaged part was comprised, ..." Read more

"I received superb workmanship. I have no complaints. I will recommend your service again. It was unbelievable ..." Read more

"... must have taken their cars to the wrong company! My car was ready on February 9, and it was lovely to behold! I could not be more pleased! In addition to having ..." Read more

"My frame had significant damage done to it. The technician did an amazing job on it."

"Excellent workmanship"

"We were originally quoted three weeks for repairs. The job was done in one week, much to our satisfaction. I received clear communication from the crew working ..." Read more

"Done in three days, thought it would be 7-10"

"... Enterprise rent-a-car to pick me and get me into a rental. Caliber did a great job and it only took them a week which I thought was fast. I couldn't ask for a better ..." Read more

"Great communication - frequent updates throughout the repair. My representative was professional and friendly. ..." Read more

"Fantastic communication, with details. Schedule held per estimate timeline. Super knowledgeable rep about car repairs."

"... at Caliber was beyond professional and friendly. The communication was excellent at each step and my car looks great!" Read more

"communication was top notch, I always knew the status of the repair. Work was done faster than estimate. Very personable ..." Read more

Sheri (Subaru owner) reviewed 10/21/26

McKenley is amazing, so professional, thoughtful and knowledgeable. A joy to work with.

McKenly did an awesome job on my car!

Shaun was a great help!

Jared (Honda owner) reviewed 10/20/26

Sandra (Cadillac owner) reviewed 10/16/26

Everyone was very professional and courteous. I loved the way Alexis kept me informed as to what was happening.

Abigail (Nissan owner) reviewed 10/15/26

Though it did take a while, and there’s some other things I have to get fixed now, I’m overall happy with the service provided and the work that was done on my vehicle. They were very communicative during the process and kept me in the loop of what was going on. The only thing I’ve noticed is that they said they did an alignment but my steering wheel still veers to the right when I’m going straight. Overall great service and would definitely recommend this location

Alexis was amazing and always very helpful. I don’t remember the names of other workers that assisted me but they were also very kind and my questions were always answered.

Flor (GMC owner) reviewed 10/14/26

Randy (Toyota owner) reviewed 10/12/26

I would definitely recommend Caliber!

The work was perfectly done.

I have used Caliber in Round Rock on several occasions and have always had a professional, quality experience. Ryan provided updates on progress.

Lanette (Kia owner) reviewed 10/10/26

Gaurav (Honda owner) reviewed 10/8/26

Beatriz (Toyota owner) reviewed 10/7/26

Alexis and her team were the most attentive people I’ve worked with. They took care of my car and kept me updated throughout the whole process and made it so easy to deal with! Highly recommended!

Adrian (Honda owner) reviewed 10/6/26

Emilie (Kia owner) reviewed 10/5/26

Melanie (Honda owner) reviewed 10/4/26

I have used Caliber before and have referred others due to their overall excellence!!

Excellent workmanship and service!

Went over and beyond their customer care!

Marta (Honda owner) reviewed 10/3/26

I would definitely recommend Caliber! They were professional, courteous, and provided excellent service.

Caliber provided frequent updates regarding the status of my vehicle. The shop never left me wondering about the progress of my car. I appreciated that they kept me informed at all times.

Brooke (Kia owner) reviewed 10/2/26

Thanks Mckenly and caliber team! Experience was easy start to finish with great communication!

Erin (Ford owner) reviewed 10/1/26

McKenly did a great job of keeping me updated throughout the process

McKenly did a great job of keeping me updated with status of my car repairs

Sherri (Toyota owner) reviewed 10/1/26

Arcenis (Honda owner) reviewed 10/1/26

Carrie (Hyundai owner) reviewed 10/1/26

Everyone is great and let me know if everything that was going on with my vehicle. I will go back to the caliber in round rock on Clark Street. They are simply wonderful.!!

Brian (Jeep owner) reviewed 10/1/26

Carliss (GMC owner) reviewed 10/1/26

Remarkable service provided by Alexis Guyer. Please let her know. Thanks

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Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Caliber - Round Rock - Sam Bass Rd

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Round Rock - Sam Bass Rd

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (7,301)

6,160 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -