Caliber - Round Rock - Sam Bass Rd
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
From start to finish, you all did a great job taking care of us with professionalism! We appreciate your quality and efficient work. Thanks so much! We will be recommending you!
My Experience - 5.0/5.0 -
Alexis was awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber makes repairs smooth and problem-free from the start to the finish. It's easy to schedule drop off and it's so helpful that they are able to work with Enterprise. The work on my car is excellent and I love that I also get it back clean and sparkling.
Customer Service - 5.0/5.0 -
The lady at the front desk is friendly and knowledgeable.
Likely to Recommend - 0.5/5.0 -
Would never come back and never refer anyone to Caliber every again.
Repair Quality - 0.5/5.0 -
First and foremost, I would never use Caliber Collision again. The method of identified issues related to the accident was poor and piecemealed together. It seemed like it was a poor identification of issues at the beginning leading to rework. After that, every few days seemed like another problem found. When I finally get the car back, the A/C doesn't work, it makes noises, and every possible fault like is on and can't be reset by Caliber. With that, they say it's due to a previous TPS light that is faulty, however, when that light was present before, Honda never had an issue resetting other lights around that one. All of this on top of Caliber having the car for about a month. The only reason for 1 is because of the only bright spot which was McKenly who was an excellent communicator keeping me informed on Caliber's work. I feel like I'm getting the car back worse than before it was in the accident.
Customer Service - 5.0/5.0 -
McKenly is the only bright spot out of this whole process.
Returned Clean
My Experience - 5.0/5.0 -
Alexis was fantastic. The whole process was very efficient. There was frequent and clear communication throughout.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone from the front desk to the technician were professional, friendly, and thorough. This is my 2nd time using Caliber Collision and I will definitely recommend them to everyone.
Likely to Recommend - 5.0/5.0 -
I have and will continue to recommend Caliber Collison
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
From the front desk to completion, everyone I talked to was friendly, accommodating, and professional.
My Experience - 5.0/5.0 -
Alexis and the rest of the team went over and above our expectations to get our vehicle fixed on time and it looks like new. Thank you for all your help.I will recommend caliber collision to everyone 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was excellent and work provided top notch! Thank you
Customer Service - 5.0/5.0 -
Awesome!!
My Experience - 5.0/5.0 -
What an Amazing place to have your vehicle repaired. Shawn who greeted me with the brightest smile. She was helpful, informative, efficient and made me feel welcomed. Ryan was friendly, kind thorough and walked me through each detail. Everyone that worked there spoke and greeted me with a hello or smile. I was so impressed with the entire process. I highly recommend visiting THIS Caliber Collision location site. I promise they will make your day, they certainly made mine
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
There is always room for improvement. Everything was good. Just couldn't get my car on the lift because it was to low.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service provided by Alexis was exceptional consistent follow up and updates. appears the quality of the craftsmanship is good
My Experience - 5.0/5.0 -
Shauna and Alexis too Outstanding care of me. I was very satisfied with the workmanship on my vehicle. 👏🏽👏🏽
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes, McKinley was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I couldn’t be happier with the experience. No one loves to deal with repairs of any kind, but everyone at Caliber was beyond professional and friendly. The communication was excellent at each step and my car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service and communication were incredible and our vehicle looks beautiful.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
McKenly did a great job communicating about all of the steps in the process. The work was done ahead of schedule and was good all around.