Caliber - Round Rock - Mays

4.9 (7,228reviews)
97%
1809 North Mays,  Round Rock,  TX  78664
See Photos
Instant Estimate
Book Appointment

In operation 29 years, 27 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (7,228)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including daily text updates and phone calls throughout the repair process. Timeliness was a standout strength, as numerous customers highlighted that repairs were completed ahead of schedule. Staff professionalism, friendliness, and attentiveness were frequently commended, from front desk interactions to final vehicle walkthroughs. A few customers noted areas for improvement, including occasional communication gaps near completion, minor issues such as missing parts or misaligned components upon return, and inconsistent interior cleaning. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... my keys. The people in the shop did a great job, the repairs and paint and very well done. I appreciate all the hard work that everyone put ..." Read more
"Repair looks perfect. Work completed when estimated. Very happy with work."
"Perfect job. Very professional. Everyone was so courteous and helpful. Would definitely recommend Caliber Collision."
"... reliving the day I first drove it off the dealers lot—it looked just as perfect as it did back then. I cant thank you enough. My car is essential to ..." Read more
"... back door color was not matching the front door and the trunck was repaired with really poor quality. I aceepted the car because my daughter needed it ..." Read more
"... pleased with the Quality service and the speediness. I brought my car in on a Tuesday and it was ready two days later on a Thursday. Who could possibly ..." Read more
"Outstanding service and great repair completed in a timely fashion"
"... estimate of a little over 2 weeks to complete the work. FOUR DAYS later they texted me telling me the work was done and I could pick it up!! Walking through the pick ..." Read more
"... excellent! They're always keeping us updated and get job done before estimated time. I didn't expect our vehicle got done in 4 days instead of 2 weeks. They ..." Read more
"... communicative, they gave an appropriate timeline and even got it finished before the estimated date. Thank you!" Read more
"... professionally. The car was completed ahead of schedule, progress was reported in a timely fashion and the car looks great. All-around great job! Thank you." Read more
"... have had my vehicle 3 days sooner. Other than that, the work was top notch. Just not the best communication from the shop I delivered it too." Read more
"From start to finish was super easy. Communication was also good!"
"Great communication! Fast service! Sales Tech was wonderful!"

Likely to Recommend

Repair Quality

Caliber always gets our cars done in a timely matter!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

My Experience

Muy sastre fecha buen trabajo y servicios y muy buena terminación .

Likely to Recommend

Lo recomendaría totalmente

Repair Quality

Buen trabajo

Customer Service

Buen servicio excelente

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Ross was incredibly helpful, and the team did an amazing job on the car.

My Experience

The gentleman that helped me with my car kept me informed the entire time my car was being repaired he did a great job

My Experience

A big thank you to Ross and the Caliber Collision Team for the repair updates to my vehicle. The finished vehicle is the result of skilled hands and I’m very happy with the results!.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The work performed was awesome! The customer service was outstanding!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Muy buen trabajo

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Brian helped me out. He was very professional and set my expectations appropriately. The job looks like it was done well and quickly. I would recommend to anyone needing to get back up and running.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Brian repaired our vehicle in a relatively short period of time. Our car looks beautiful just like when we bought it! Brian and Yessica took good care of us and I would highly recommend this particular Caliber Collision.

Likely to Recommend

Repair Quality

Brian and Yessica are an outstanding team.

Customer Service

Brian and Yessica were outstanding and we received an expected work product!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The entire process was handled quickly and professionally. The car was completed ahead of schedule, progress was reported in a timely fashion and the car looks great. All-around great job! Thank you.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

So grateful that the team worked with us on the paint job and did such great work.

My Experience

This is the second time I’ve used this location for Caliber Collision. I’ve been extremely satisfied with them both times. From the time I walked in the front door and was warmly greeted by Yesica, to the estimate done by Brian Anderson, to the continual updating via phone & text, to the checkout process (again by Brian) the process was transparent & very efficient. I don’t know who actually did the work but they did a premier job! Caliber got my vehicle in & out quickly without sacrificing any quality at all. This was a 5-star experience and I’d recommend this location of Caliber to anyone needing body work done! Thanks Caliber!

Likely to Recommend

Repair Quality

Customer Service

This is the second time I’ve used this shop of Caliber Collision. I found them to be very professional, informative, communicative, and transparent. I could not be more pleased with their work! Special recognition to Brian Anderson for being the face of the dealership. But I’d also mention Yesica & Jennifer in making the experience a positive one. AND standing ovation to the guy that actually did the work!! But I don’t know his name.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Staff was very pleasant. I was very surprised & pleased how fast my repair was completed.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 7,228

Nearby Caliber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Round Rock  |  78664