Caliber - Auto Village

4.9 (194reviews)
100%
3000 Bashirtash,  Bakersfield,  CA  93313

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford

Reviews (194)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, outstanding communication, and timely repairs. Many highlighted the professionalism and dedication of the team, noting that staff went above and beyond to ensure a stress-free experience. Repairs were frequently described as flawless, with vehicles returned looking brand new, often detailed and cleaned. Customers appreciated receiving regular updates via calls and texts throughout the repair process. Vehicles were commonly completed ahead of schedule, which was a recurring highlight. Several customers noted this as their preferred shop for future repairs and enthusiastically recommended it to friends and family. A small number of customers noted areas for improvement, including a color match issue requiring a return visit, a loose rearview mirror, an underbody shield concern, and one case where no repairs were performed as the vehicle was deemed a potential total loss.
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"Ended up being finished 6 days sooner than originally planned. Its clear this shop knows what there doing"
"My car was ready much earlier than I expected."
"... shot to call with updates and to send message and have my car ready so fast they did a wonderful job and all this stuff was amazing." Read more
"... recommend they did a great job with the repairs and returning my car in a timely manner. Thank you Caliber Collision" Read more
"It was one day late from the original expected completion date."
"... was beyond satisfied they did a great job friendly kept me updated with text messages even phone calls. I highly recommend everyone to go to this repair ..." Read more
"... were doing to my vehicle and what the next step was. Updating me everyday was very helpful." Read more
"We loved the professionalism and great communication regarding the timeline for repairs on our vehicle. The fact that it was done quickly ..." Read more
"The team was very transparent and communicated very well through the car repair process."

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Returned Clean

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My Experience

Great service. Great communication. And, most importantly, great work.

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Repair Quality

Great service! Great work! Great experience.

Customer Service

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To everyone

Repair Quality

Very happy can’t even tell I had an accident

Customer Service

They kept me updated constantly

Returned Clean

My Experience

Great job and timely

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Returned Clean

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Customer Service

Charles was very knowledgeable and thoughtful on what would work for me.

Returned Clean

My Experience

I’m very impressed with the fast service and quality of work. I would like to thank the manager for keeping me informed about the work they were doing on my car and all updates since the first and last day my car was there. Good communication, good work, very good service and a great team. Thank you for your hard work.

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I would recommend caliber collision to my friends or a family member who would need help with their car repairs

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Returned Clean

My Experience

This was my second time having Jerry and his team repair my BMW. They did an amazing job both times and exceeded my expectations. I’ll definitely be back should I have any further needs.

My Experience

Charles. My service advisor went above and beyond. The manger of the shop was excellent as well. Best experience you can have while dealing with repairs. The shop did a great job on the car as well.

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Repair Quality

Charles was my shop contact while repairs were taking place. Needless to say he provided a service that exceeded my expectations. He was professional and had great daily communications The manager of the shop was also very transparent, professional and a joy to work with Overall, bmw should be very proud to be a partner with this location they definitely gave 1st class service

Customer Service

Returned Clean

Likely to Recommend

This Calibers shop, the tech /reapir team are unmatched in excellent work. Their leader, Mr Gerry Sanchez is OUTSTANDING! He sets the tone and work ethic , superior customer service. They follow it!

Repair Quality

Calibers is my "Go-to" auto repair shop! Unrivaled in terms of technical expertise and flawless auto repair, their focus on excellence and superior customer service (their daily mantra), refclyt the tone set at the top. "Where the head goes, the body follows." Mr Gerry Sanchez heads this SUPER talented shop! His leadership sets ttyeh tone. Everyone there follows it. I love the work sone by this shop, the leadership demonstrated by thi exemplary leader. Thank you, Calibers! Thank you, Mr Gerry Sanchez!!! - You guys are my shop for LIFE!

Customer Service

Calibers is my "Go-to" auto repair shop! Unrivaled in terms of technical expertise and flawless auto repair, their focus on excellence and superior customer service (their daily mantra), reflect the tone set at the top. "Where the head goes, the body follows." Mr Gerry Sanchez heads this SUPER talented shop! His leadership sets ttyeh tone. Everyone there follows it. I love the work sone by this shop, the leadership demonstrated by thi exemplary leader. Thank you, Calibers! Thank you, Mr Gerry Sanchez!!! - You guys are my shop for LIFE!

Returned Clean

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My Experience

Great service and friendly staff!

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I would recommend it to all my friends and family member

Repair Quality

Did a great wonderful job good communication with me throughout the process

Customer Service

Jerry is a great guy real professional

Returned Clean

My Experience

Charles was amazing. Kept me informed every step of the way! Great job

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My Experience

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Professional & always kept me updated on the process

Customer Service

Professional and went out their way for me

Returned Clean

My Experience

Thank you for everything

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Repair Quality

Highly recommend they did a great job with the repairs and returning my car in a timely manner. Thank you Caliber Collision

Customer Service

Returned Clean