Caliber - Auto Village

4.9 (193reviews)
100%
3000 Bashirtash,  Bakersfield,  CA  93313

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford

Reviews (193)

Likely to Recommend

Repair Quality

Best customer service ever

Customer Service

Very professional

Returned Clean

My Experience

Great service and communication.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had an outstanding experience with the Caliber Collision from the day I dropped off my vehicle through pickup. Gerardo Sanchez (Gerry), the Manager, went above and beyond to ensure complete customer satisfaction. He was extremely understanding from a customer's perspective, took the time to clearly explain the repair process, and kept me informed with timely updates throughout the repair. His professionalism, communication, and commitment made the entire experience stress-free and exceeded my expectations. Thank you, Gerry and the entire team, for delivering a 100% positive experience. I would highly recommend Caliber Collision to anyone looking for quality work and exceptional customer service.

Likely to Recommend

I would highly recommend Caliber Collision to friends, family, and colleagues. The repair quality, customer service, communication, and overall experience exceeded my expectations. Gerry Sanchez was outstanding throughout the entire process, providing regular updates, expert guidance, and exceptional professionalism.

Repair Quality

10/10. The repair quality exceeded my expectations. Gerry Sanchez provided exceptional service, kept me informed throughout the entire process, and ensured all repairs were completed with outstanding attention to detail and quality. My vehicle was returned in excellent condition, and I am extremely satisfied with the workmanship and overall experience.

Customer Service

The customer service I received from Caliber Collision was exceptional. Gerry Sanchez went above and beyond from the day I dropped off my vehicle until the repairs were completed. He provided regular updates, communicated clearly throughout the process, and was always available to answer my questions. His professionalism, knowledge, and dedication to customer satisfaction made the entire experience smooth, stress-free, and reassuring. I couldn't be happier with the level of service I received.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car was completely fixed and the inside was clean as well. All the staff were very friendly and the service was excellent.

Likely to Recommend

Repair Quality

Customer Service

My Experience

VERY SATISFIED WITH MY CAR REPAIR. EXCELLENT CUSTOMER SERVICE. JERRY ALWAYS KEPT YOU INFORMED ABOUT YOUR CAR. I RECOMMEND CALIBER TO FRIENDS AND FAMILY.

Likely to Recommend

Will let Family and Friends know how great the shop is

Repair Quality

Very Satisfied....Excellent Customer Service. Gerry was amazing and great communication. My car looks great!

Customer Service

Great Communication from the start to the end

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service and outstanding results on my vehicle. I appreciate the exceptional customer service.

Likely to Recommend

Great customer experience

Repair Quality

Fast and good quality repair

Customer Service

Great customer service Friendly and knowledgeable

Likely to Recommend

Repair Quality

Customer Service

My Experience

Work was completed on time and below estimate. Also everything looks great and works perfectly.

My Experience

My vehicle was release to Progressive Insurance and deem further accessment to determine if it is repairable or a total loss. There was no repair done by body shop so I'm not satisfied.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Yes, I am very happy with the repair on my car. It looks like nothing has ever happened to it and I am very happy thank you.

My Experience

Great service. Took care of me and my car from beginning to end. They went out of there way to make sure my car was brought back to life and it looks great. I would recommend them to anyone needing collision repair work.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Josh Santoyo significantly helped make the rough circumstances of being rear ended in a new car, a smoother transition to recovery. From having the car, a 2025 Rav4, towed to caliber collision, weekly updates, and a sooner than expected return of the car in the same visual and driving condition it was in prior to the accident, has removed a significant amount of the stress associated with the accident.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’m a returning customer. My advisor, Gerry, has always been extra helpful with this, and any past, repairs to my vehicles. I’m very pleased with all aspects of my dealings with this person and this company. I highly recommend them to anyone needing a body or paint repair to their vehicles.