Caliber - Auto Village

4.9 (193reviews)
100%
3000 Bashirtash,  Bakersfield,  CA  93313

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford

Reviews (193)

My Experience

Jerry provided great customer service and the repairs were done promptly

Likely to Recommend

I’d cut a commercial as an unpaid satisfied customer. I can’t put into words how much I didn’t worry- because Caliber was our shop

Repair Quality

Amazing service with clear communication and clean professionals with every interaction. Our second rodeo w Caliber and due to their spectacular service the first time around- this time ZERO worry or stress having the car at their shop. I can’t quantify the relief of knowing working w Caliber was a worry-free experience- AGAIN!!

Customer Service

Charles is an absolute gem. He always speaks with professionalism and accuracy in his knowledge of the claim and he dealt directly with our Auto insurance carrier- smooth experience AGAIN!!

Likely to Recommend

Repair Quality

Great place for auto body work.

Customer Service

Very professional employees.

Returned Clean

My Experience

Gerardo was very professional and made sure to have my car ready on time and to my expectations. I would definitely recommend and use again in the future!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The customer service team was exceptional! My vehicle looked brand new. Jerry, Charles, and Christy were fantastic. Thank you so much !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jerry the manager was to great. Very good person. He was communicative on every step. Went above and beyond. Even opened the shop on his day off so we could pick up our car. The repair looked like it came from the factory. They take pride in their work and it shows. Thank you Jerry and your Caliber team!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Appreciated the phone calls with updates on my vehicle.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team was very transparent and communicated very well through the car repair process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very friendly and helpful

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Great communication, workmanship, and customer service!

Likely to Recommend

Repair Quality

Customer Service

Great communication!

My Experience

We loved the professionalism and great communication regarding the timeline for repairs on our vehicle. The fact that it was done quickly and the car looks brand new solidified the wonderful experience! Thanks team!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The whole team (especially Jerry) was very helpful and kept in touch throughout the whole experience. He made sure to keep me updated.

Customer Service

Jerry is the best

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They are the greatest.

Customer Service

The customer service was outstanding. Everything was done timely and pleasantly.

Returned Clean

My Experience

Jerry was so helpful and always was keeping me informed with every step and now my car is brand new again

Likely to Recommend

Repair Quality

They left my rearview mirror loose and hanging maybe they forgot to tighten it but it makes you wonder what else did they forget to tighten??? But overall they worked fast and got my car back to me with everything fixed so I am grateful

Customer Service

Everything went great but they need to listen a little better

Likely to Recommend

Repair Quality

Looks good

Customer Service

Returned Clean