Caliber - Auto Village

4.9 (194reviews)
100%
3000 Bashirtash,  Bakersfield,  CA  93313

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford

Reviews (194)

Likely to Recommend

Repair Quality

Looks good

Customer Service

Returned Clean

My Experience

Jerry was fantastic to deal with. Kept me informed every step of the way and was able to get my car back ahead of schedule. First class experience all around.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’m very pleased with the staff and the repair of my vehicle I would highly recommend this location to anyone and Jerry was very helpful

Likely to Recommend

I would absolutely recommend this shop to friends and family based on the quality of work and excellent service.

Repair Quality

I am completely satisfied with the quality of the repair. Everything was done thoroughly and to a high standard, and the results met all of my expectations.

Customer Service

10 out of 10. The customer service was excellent—everyone was friendly, responsive, and made the experience smooth and stress-free.

My Experience

Very good work , left my car like new very attended and polite. I’m very happy with the team, thank you all!

My Experience

Absolutely perfection. The work on my truck was outstanding. The team was professional and knowledgeable. I’m impressed with everything. Jerry was Top Of The Line Service. He kept me informed daily. He was very kind and made the experience comfortable. I had no stress at all. Thank you to everyone. I will definitely recommend Carliber Collision.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber was very helpful and informing throughout my whole experience. Caliber did a more than exceptional job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for your attentiveness, attention to detail, excellent customer service, and hardwork and dedication!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber collision made sure that I was informed with all of my repair information. Customer service was awesome.

Likely to Recommend

Repair Quality

Jerry and his team were great. Repairing my car in a timely manner and communication was great

Customer Service

Likely to Recommend

Repair Quality

Customer Service

In particular, Jerry was very professional and ensured I was fully up to date on the repair process. In addition he expressed empathy for the accident.

My Experience

Great communication with letting me know what they were doing to my vehicle and what the next step was. Updating me everyday was very helpful.

My Experience

Thank you greatly appreciate it your work fast and reliable.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

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Likely to Recommend

I would recommend Jerry to everyone in the world

Repair Quality

Jerry was amazing and really seemed to care about the quality of his work. He followed up consistently with all updates.

Customer Service

Jerry’s customer service is amazing. Enterprise dropped me off at the wrong location for pickup and the lady laughed that I was at the wrong place, and I had to walk to the correct one. But Jerry had the best customer service of anyone I’ve known.

My Experience

After being in a car accident, I was heartbroken to see the damage to my vehicle — but Caliber Collision completely turned that experience around. From start to finish, the entire team went above and beyond to make the process smooth, professional, and stress-free. Gerardo Sanchez (“Jerry”) deserves special recognition for his outstanding communication and customer service. He kept me updated every step of the way, patiently explained each part of the repair process, and genuinely cared that I felt informed and comfortable. That kind of service is rare these days, and it made all the difference. The office staff was equally impressive — always friendly, organized, and eager to help. Every interaction felt warm and professional, and I could tell this location truly takes pride in their work and their customers. When I picked up my car, I was amazed. It looked absolutely flawless — like it had never been in an accident at all — and they even detailed it beautifully. The craftsmanship and attention to detail were exceptional. Thank you, Caliber Collision, for restoring not just my car but also my peace of mind. It’s crystal clear why this location has such high ratings and loyal customers. Jerry and the entire team deserve every bit of recognition they get — and more! I’ll be recommending this shop to everyone I know!

My Experience

Muy buen servicio y calidad del personal muchísimas gracias por todo estoy muy contento y agradecido por todos los bueno detalles 5⭐️⭐️⭐️⭐️⭐️

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Repair Quality

Customer Service

My Experience

Everyone was very friendly and helpful

Likely to Recommend

I was kept well informed of the progress for the repairs

Repair Quality

Customer Service

My Experience

Everyone was very polite and understanding. I was always updated for every issue was needed. Very good communication and definitely would recommend it

Likely to Recommend

Repair Quality

Customer Service

Returned Clean