Caliber - Bakersfield - Auto Mall
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with this branch was fantastic. Jessica was always pleasant to deal with. She kept me up to date about the progress of my vehicle's repair work every step of the way.
My Experience - 5.0/5.0 -
Great communication with Sanvel.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was very happy with the results and time frame you had the vehicle
Repair Quality - 5.0/5.0 -
You guys really did a good job and was very fast at getting it fixed and back on the road.
Customer Service - 5.0/5.0 -
Customer service was outstanding and very helpful, especially with updates every .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Always
Repair Quality - 5.0/5.0 -
Nice job
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for all your help and communication
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our advisor was great! Kept us informed throughout the process. They finished ahead of schedule and did a great job.
Customer Service - 5.0/5.0 -
They were great
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Hello, visually looks great! But, the door is not flush with the rest of the frame and you can hear the outside especially on freeway it gets louder. Also, when you close the door it sounds like something is broken or shattered inside of the door itself. Do I reach out to the insurance company so send back for repair and get rental or is it now with this company?
Customer Service - 5.0/5.0 -
Great customer service
My Experience - 5.0/5.0 -
Sam the repair manager keep me informed more than anyone and pulled no punches. He was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much. This will be my third time using caliber collision for quality service. I always appreciate the good hospitality I receive thank you so much, Jessica.
Customer Service - 5.0/5.0 -
Perfect thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
George was amazing, helpful, and very responsive. It was a great experience and I would recommend it to all my friends. All the members of the team made everything go smoothly. We were able to receive our car a week before it was supposed to be finished. Amazing service!
My Experience - 5.0/5.0 -
They did a superb job on my truck +++++ .Sam vel did a great job thanks!!
My Experience - 0.0/5.0 -
My car have not been done, do to one section on the hood the they forget to check and repair, I talk to the adjuster and they will fix the mistake.
Likely to Recommend - 4.0/5.0 -
I would recommend it but would speak about the easy edges they take and how quality maintenance they give you.
Repair Quality - 2.5/5.0 -
I am not satisfied with the way I received my car, which I inspected it thoroughly and seen errors and sloppy work mainly in the front of the car which is the hood. I payed to get every single damage replaced which was the radiator and mainly everything in front INCLUDING the hood, I wish they can focus on every single detail and ask the customer how they see there car and what needs improvement to satisfy the customer.
Customer Service - 5.0/5.0 -
I am satisfied with the customer service and the quality of how I was speaker and recognized that day.
My Experience - 5.0/5.0 -
Susan James here it was a great job and washed. and ready to go. I was a little nervous being it was a new BMW. They matched the paint as promised. George was great . I recommend this business. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciate Jessica & David for keeping me up to date with my car and helping me out with any concerns I’ve had. They have taken the time to thoroughly deliver my car back good as new and give great customer service.