Caliber - Bakersfield - Auto Mall
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I was very impressed with the professionalism, the quality of work, and the fact it was ready when promised.
Repair Quality - 5.0/5.0 -
The repair was very high quality. The panel gaps are equal and line up very well.
Customer Service - 5.0/5.0 -
Samvel kept in constant communication with me and always kept me updated on the status of my Mustang.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole staff including Mr George is amazing and very professional. Work was done amazingly. 10/10!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and professional staff. George is the best in the business.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with service from caliber collision definitely would recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast efficient they took care of all the billing the rental extension etc very good
Customer Service - 5.0/5.0 -
Friendly
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Really nice paint job. Very satisfied.
My Experience - 5.0/5.0 -
I thought that my vehicle would be in the shop for a couple of weeks but you guys had it ready in for me in four days. Thanks for being so quick with repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I would like to take the time to say thank you so much for caliber. Collision, this is my second time coming\n To your facility and I've always been treated kindly. I feel that every repair that was done to my car was satisfaction. George the staff, everyone.Thank you so much ,my car looks new again@
Likely to Recommend - 5.0/5.0 -
I would truly recommend caliber collision for all car repairs
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience with Caliber Collision. The staff was professional, friendly, and kept me updated throughout the entire repair process. They explained everything clearly and made the insurance process smooth and stress-free. The quality of the body work was excellent — my vehicle looks brand new again! The repairs were completed on time, and they even cleaned the car before returning it to me. I truly appreciate their attention to detail and outstanding customer service. I highly recommend Caliber Collision to anyone needing auto body repairs.
Customer Service - 5.0/5.0 -
I had a great experience with Caliber Collision. The staff was professional, friendly, and kept me updated throughout the entire repair process. They explained everything clearly and made the insurance process smooth and stress-free. The quality of the body work was excellent — my vehicle looks brand new again! The repairs were completed on time, and they even cleaned the car before returning it to me. I truly appreciate their attention to detail and outstanding customer service. I highly recommend Caliber Collision to anyone needing auto body repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
While repairing damage from the accident, the shop caused new damage inside the vehicle. Paint was chipped during trim panel removal. The trim panel was also damaged by the same tool and now has rough, jagged edges. The vehicle should already be returned based on the original accident repairs. I still do not have the car. Getting status updates has also been difficult.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I am dissatisfied with this repair experience. The exterior accident repairs were completed though the insurance company. New damage occurred inside the door by the shop during panel removal. Paint chips and scratches are visible. Tool marks left rough, jagged edges around the entire panel. The shop chose to wait for a vendor to recondition the damaged panel instead of replacing it. The wait started Friday and continues through Monday. This delay creates a major inconvenience. I have a large family and rely on this larger vehicle for daily use. The damage happened during the repair process. Responsibility for proper REPLACEMENT should fall on the shop, my panel was not “reconditioned” when I brought it in.
Customer Service - 2.5/5.0 -
I have received repeated excuses and apologies. These do not resolve the issue. Communication stopped over the weekend. A promised update call which was supposed to be given to me on Friday after their “production meeting” did not happen. I am giving a five only due to limited responsiveness from some staff. The team lacks a clear escalation path. A manager has not contacted me to review an action plan or explain how this issue will be corrected.