Caliber - Bakersfield - Auto Mall

4.8 (3,463reviews)
95%
5800 Gasoline Alley,  Bakersfield,  CA  93313

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Volkswagen

Reviews (3,463)

Likely to Recommend

Definitely would recommend Caliber. I am a repeat customer

Repair Quality

Customer Service

Returned Clean

My Experience

Everything looks great, only comment was there was some kind of clear paint droplet hanging from drivers door. It took a little paint off when it came off but it's not really noticeable because it's on bottom of the door.

Likely to Recommend

Repair Quality

took longer than anticipated. There is a noise like something is loose that wasn't there before. Should we bring it in for you to look at?

Customer Service

Returned Clean

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Muy buen servicio y excelente atención de sus empleados

Customer Service

Excelente

Likely to Recommend

Robert and Jose are GREAT customer service reps!!!

Repair Quality

Customer Service

Returned Clean

My Experience

Rueben kept me well informed on the whole process. He answered all my questions. I got my car back when promised and it looks great! I will definitely recommend Caliber to my friends.

Likely to Recommend

Repair Quality

My car looks great. They work was done on schedule and I was kept informed every step of the way.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My repairs were absolutely 100% satisfactory. Great Job done Collison!

Customer Service

Because my damages were not severe, I was going to be provided an appointment 2 weeks out. I was not happy with that and informed Collison that I would go elsewhere. They then immediately got my car in the next day.

Likely to Recommend

Repair Quality

Well, i just dont know ... took my car in windsheild was fine ,after i got it out , day or later i notice a cracked windshield bottom right in front of passenger side ... i do not know how it got there ,as idid not hit anything

Customer Service

Likely to Recommend

Repair Quality

Very satisfied with their service A+

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Lindsay was amazing from start to finish. She kept us informed and up-to-date and went above and beyond what you would expect.

Likely to Recommend

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Customer Service

Chingón

My Experience

Thanks for the great service. Not many shops keep the customer updated as your company does. Thanks again

Likely to Recommend

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Customer Service

Returned Clean

My Experience

I just really appreciate you guys taking the time to find out the problem with my car especially since it was something that was done back in September of last year you guys assess the problem got it done in a timely manner, thank you very much Angela Frazier

Likely to Recommend

I have already told people about your company in September when I first got it done now it's owned by someone else and you still get excellent work thank you

Repair Quality

George gave me excellent service when I came in took care of the problem in a timely manner thank you very much

Customer Service

Great customer service

Returned Clean

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My Experience

Not only did you do a great job on my bumper, you did extra by polishing my headlights. Customer service was fantastic (Rueben). A little bit of a wait to get my car in but I guess that’s cause people know you do good work. Thank you

Likely to Recommend

Repair Quality

Ruben was my contact person and he did a wonderful job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I have to go back in as the visors were put back in backwards. Everything else went well, just wish I didn’t have to go back in.

Customer Service

My service rep. Robert was very nice & kept me up to date on what was happening.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean