Caliber - Bakersfield - Auto Mall

4.8 (3,458reviews)
95%
5800 Gasoline Alley,  Bakersfield,  CA  93313

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Volkswagen

Reviews (3,458)

Likely to Recommend

Repair Quality

Excellent Quality!!! The bumper was factory original and looks great.

Customer Service

Awesome customer service. George was helpful and explained what was happening with the repair work!!!

Returned Clean

Likely to Recommend

Repair Quality

They were quick and efficient

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Comparing to the left side, the right side bumper needs to be propped more in making it look more seamless. You can see and feel a tiny pet sticking out and will Take it back to fix .

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Robert was a pleasure to work with. Very professional and very attentive at all times.

Returned Clean

My Experience

These guys are very polite, professional, and talented.

My Experience

Everyone I dealt with was friendly, helpful and professional.

Likely to Recommend

Repair Quality

This is a very professional establishment, my needs are taken care of quickly and friendly. George was very helpful and courteous.

Customer Service

Returned Clean

My Experience

Every one was very helpful, especially Ruben, I was updated about everything, regularly. The car looks great.

Likely to Recommend

Allows had excellent service from prior ownership

Repair Quality

Haven’t had any noticeable problems , I will need more time to evaluate due to not driving that much, hopefully everything will be ok!!

Customer Service

Likely to Recommend

Extremely pleased. I’ve already bragged and recommended it on Facebook.

Repair Quality

More than satisfied. Completely satisfied. The Truck looked better than before the accident. I also put a review on Website. The extra polishing and stuff inside was a welcomed added surprise. 100% Happy!!!!

Customer Service

More than satisfied friendly and helpful.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Probablemente lo pensaría mucho porque me daría mucho pendiente que me queden mal y mi palabra vale oro

Repair Quality

Creo que realmente no existe profesionalismo por que prometen cumplir con la fecha de entrega y no cumplen y se la llevan dando excusas que no tienen sentido .se supone que cuando evaluan un auto tienen que saber cuanto tiempo toma resivir las partes. Para eso es el evaluo para poder dar una fecha de entrega en esto entra la aprovacion del evaluador por que es lo primordial y por eso se cuenta con la autorización del dueño del carro para ir desarmando el auto nesecitan un personal mas eficiente y ese es el trabajo de los supervisores porque tienen que ponerles tiempo de entrega. Y cuando entregan un auto tienen que estar esguros al 1000 por ciento que el auto esta terminados. Si nesecitan mas orientacion por favor llamenme mi numero es 323)2471639 he sido suprevisor por mucho tiempo y tengo mucha experiencia .graciasa ATTE:SALVADOR

Customer Service

Creo que realmente no existe profesionalismo por que prometen cumplir con la fecha de entrega y no cumplen y se la llevan dando excusas que no tienen sentido .se supone que cuando evaluan un auto tienen que saber cuanto tiempo toma resivir las partes. Para eso es el evaluo para poder dar una fecha de entrega en esto entra la aprovacion del evaluador por que es lo primordial y por eso se cuenta con la autorización del dueño del carro para ir desarmando el auto nesecitan un personal mas eficiente y ese es el trabajo de los supervisores porque tienen que ponerles tiempo de entrega. Y cuando entregan un auto tienen que estar esguros al 1000 por ciento que el auto esta terminados. Si nesecitan mas orientacion por favor llamenme mi numero es 323)2471639 he sido suprevisor por mucho tiempo y tengo mucha experiencia .graciasa ATTE:SALVADOR

Returned Clean

Likely to Recommend

Repair Quality

Looks brand new

Customer Service

Best auto body shop, took a bit longer than expected but you can’t rush perfection.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Wonderful, quality, professional, friendly service. Great job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Great Customer service. They had my vehicle completed sooner than projected. I am very happy with the job well done. Thank you!

Likely to Recommend

They were professional, clear, helpful

Repair Quality

Communication was excellent!

Customer Service

Ruben made sure to give me an accurate estimate and update me along the way. Great communication