Caliber - Bakersfield - Auto Mall
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was great! Easy and friendly 😊
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
What a great experience it was for my daughter & me to deal with all of you and particularly George, during the repair of both of our cars! We appreciate so much the attention to detail, our concerns, the beauty of our cars upon completion plus being treated like family. Thank so much George, Blanca and Jashua & all the staff.
My Experience - 5.0/5.0 -
Need to clean front headlight
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The office staff was very involved and updated me daily
Likely to Recommend - 5.0/5.0 -
Very nice
Repair Quality - 5.0/5.0 -
Very nice
Customer Service - 5.0/5.0 -
Very nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Was told vehicle would be ready Thursday eve and then told not until Friday. Was 1.5 miles walking towards shop when I got the call Thursday afternoon
Returned Clean
Likely to Recommend - 5.0/5.0 -
Fast and professionally done
Repair Quality - 5.0/5.0 -
Great personnel work on vehicle was excellent
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Car was in shop for almost 4 weeks just for new rims/tires. Communication was not the best. Tire pressure on car completely uneven.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
I need to return my vehicle again after only having it back a few days, it is making a noise not made before accident and coming from the area that parts were replaced. Very disappointed I have to return the truck again.
Repair Quality - 4.0/5.0 -
Had to return for additional repairs that I had to point out. Hope things smooth out for this business.
Customer Service - 4.5/5.0 -
George, shop manager was especially good at keeping me informed of progress or delays. George was assigned my truck a month after the vehicle was towed into the shop where it sat for a month. I was not happy with this delay as it was not my fault there was a sale of the company and loss of some personnel. The company knew of this change and did not inform me to give me opportunity to have my work done elsewhere, nor did it appear they were prepared for the transition. I did not understand why parts had to be ordered up to three times before they had a correct part, VIN was available for this. After two and a half months they finally had my truck ready. However, the bumper and grill were not correct, which I had to point out. They missed a damaged gear box and Pittman arm which meant the truck was returned for those repairs, which where handled quickly. I must say thank you for the vehicle rental situation. My insurance rental coverage expired a month after my vehicle was received in the shop. Due to the delay of getting to my vehicle ‘s repair started, it was approved, thanks to David, that the shop would cover a vehicle rental for me until my truck was repaired. This was greatly appreciated as I live rurally and I’m an older lady and was not left stranded without a vehicle. Although it took an inordinate amount of time to repair my vehicle it was not a terrible experience, and George and the other personnel were very nice and helpful. It took a lot of patience on both sides to get my vehicle back on the road. Thankfully I’m back in my vehicle even though I need to take it back again due to unusual noise coming from the area where parts where replaced.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would totally because they did the job throughly.
Repair Quality - 5.0/5.0 -
They did an amazing job! Very Satisfied!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I am happy with the front people that helped me, but when I started counting fish eyes and got to 15 I just stopped.😳
Likely to Recommend - 5.0/5.0 -
It looks great. Did good job
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really happy with the work and also they would email me to let me know how long the truck was going to be or how long was going to take to get the parts in so really satisfied
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Nice job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service! I have been a Neira’s customer for many years, Sam would be proud!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, the vehicle was done before the promise date too.