Caliber - Bakersfield - Auto Mall
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Paint was left on the plastic part of the bumper that was replaced
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They listened to our concerns, addressed them well, and kept us updated through out the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Samvel was excellent about providing updates on the car. The car was able to be brought in the day after the incident and was out quicker than he quoted. He gave updates the entire time and is very easy to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Samvel is very responsive and very helpful !
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Samvel L. Is the young man that helped me. He was very clear and respectful. I was completely comfortable and confident with caliber collisions handling my repair. Not only did I receive a text message with a link that shows me what stage it was in, Samvel called my niece (as requested) directly and explain to her exactly what was happening and what the plan was going forward. I was given an estimated date AND TIME my car would be ready to be picked up which honestly is amazing. I appreciate it and 1000% would go through you guys again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was so amazing. The process was fast and simple.
Likely to Recommend - 5.0/5.0 -
I’be been telling everyone how great they were!
Repair Quality - 5.0/5.0 -
Service was so great! The team member that helped me was so knowledgeable and eased my mind so much about the process. Thank you so much Caliber!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. Stayed in contact and always answered when I did call.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
I didn't like that they didn't have a translator available to have better communication.
My Experience - 5.0/5.0 -
Excellent repair. It looks better than new! George was an outstanding representative to coordinate the work and keep us informed of its progress!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were friendly and helpful. We were always updated on the progress. They were quick with the repair. Samvel Lopez did a very good job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Muy satisfecho con la reparación
Customer Service - 5.0/5.0 -
Muy satisfecho con la reparación
Returned Clean
My Experience - 5.0/5.0 -
Very quick and the communication was great