Caliber - Bakersfield - Auto Mall
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Samvel L. Is the young man that helped me. He was very clear and respectful. I was completely comfortable and confident with caliber collisions handling my repair. Not only did I receive a text message with a link that shows me what stage it was in, Samvel called my niece (as requested) directly and explain to her exactly what was happening and what the plan was going forward. I was given an estimated date AND TIME my car would be ready to be picked up which honestly is amazing. I appreciate it and 1000% would go through you guys again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was so amazing. The process was fast and simple.
Likely to Recommend - 5.0/5.0 -
I’be been telling everyone how great they were!
Repair Quality - 5.0/5.0 -
Service was so great! The team member that helped me was so knowledgeable and eased my mind so much about the process. Thank you so much Caliber!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. Stayed in contact and always answered when I did call.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
I didn't like that they didn't have a translator available to have better communication.
My Experience - 5.0/5.0 -
Excellent repair. It looks better than new! George was an outstanding representative to coordinate the work and keep us informed of its progress!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were friendly and helpful. We were always updated on the progress. They were quick with the repair. Samvel Lopez did a very good job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Muy satisfecho con la reparación
Customer Service - 5.0/5.0 -
Muy satisfecho con la reparación
Returned Clean
My Experience - 5.0/5.0 -
Very quick and the communication was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
This will be the second time I had my car fixed with caliber collision the first was some hit my car while parked. You did a great work on repairing it and now this time someone tried to brake in to my car and damaged it you guys again did excellent work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I think they did an amazing job at fixing my truck looks so good I’d go back if I needed I know I can count on them to do a good job I appreciate everyone who helped fix my truck and the man who I spoke to keeped me updated on my truck very kind and listened to my thoughts and use it as to consideration
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
They should of cleaned the paint off the rhino line and the bed rails
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend.
Repair Quality - 5.0/5.0 -
I was very satisfied from beginning to the end. I was kept updated by your representative and very satisfied. He was very helpful.
Customer Service - 5.0/5.0 -
I am very satisfied with the overall service.