Caliber - Bakersfield - Downtown

Likely to Recommend - 5.0/5.0 -

Excellent job all around!

Repair Quality - 5.0/5.0 -

I had a great experience with Martin and his crew at this location. Everyone went above and beyond to do their best and give me a good result. I can’t say enough nice things about the people that work here!

Customer Service - 5.0/5.0 -

Excellent! See previous note.

My Experience - 5.0/5.0 -

I thought the staff were extremely attentive and communicative; they let me know every step of the way what was going on with my car and followed through very well. Excellent customer service. Angel always reached out to me to let me know what was going on.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I had a very good experience with Caliber Collision on L street. They provided an appointment with me right away, made the repairs quickly, and were very communicative through the whole process, as well as supportive. Angel, the staff member with whom I was working, let me know what was going along every step of the way. I thought the service was outstanding and I will be referring people to Caliber Collision in the future.

Customer Service - 5.0/5.0 -

Same comment as before, staff was extremely communicative and supportive

My Experience - 5.0/5.0 -

I am very happy with the service I got at caliber collision, my car doesn’t even look like anything happened to it, every day somebody called me with the progress. The service is amazing. I will recommend you to everyone I know thank you so much.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional company, very satisfied with the work

Customer Service - 5.0/5.0 -

Someone contacted me every day with the progress of my car

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Caliber did a perfect job in restoring my vehicle. All the staff are most excellent, I highly recommend them!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone was wonderful! Incredibly accommodating and the friendliest bunch. Everything was done quickly and I was updated on every step of the way. 100/10, would recommend to others.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Ángel was above and beyond on coustumer service always called me to inform how my car was in the repairs and it was so fast thank you very much

Likely to Recommend - 5.0/5.0 -

I will recommend to all friends and family.

Repair Quality - 5.0/5.0 -

Excellent service! Very fast and did amazing job. Thank you to Caliber Cillision on L st.

Customer Service - 5.0/5.0 -

Excellent customer service. Made it so easy to drop off and pick up car.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very pleased, adjuster said it would take about 2 weeks it was done a little over 2 wks

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

They’re good I recommend them. Don’t think I would like to have is original parts to my car but otherwise I did a great job fixing my car. It’s beautiful. They had compassion and the patience. Good management good workers. I work as a team I like that I believe in teamwork.

Repair Quality - 5.0/5.0 -

Very understanding very helpful very compassion very nice very helpful. I really like this shop. I recommend my car back.

Customer Service - 5.0/5.0 -

I will recommend this shop again very helpful very compression

My Experience - 5.0/5.0 -

I’m very satisfied with my repair experience!!! This is my first time getting a repair done by you guys and you guys very out wowed me I’ll be glad coming again in the future if I ever need any repairs

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 1.5/5.0 -

There is still a gap from the rear bumper to the frame of the vehicle. Approximately 1 inch width. Also a gap between the truck and the rear tail light

Customer Service - 3.5/5.0 -

Friendly, but did received the vehicle with a gap in the rear bumper to the frame

Likely to Recommend - 2.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

The process was very easy. They kept me informed about my car of what they were doing and when to expect it to be finished. Everyone I spoke to was very friendly and helpful. Shout out to all the guys and Caroline, for making this so easy to get done in such a short amount of time.

Likely to Recommend - 5.0/5.0 -

I’ve used the company before and was very satisfied.

Repair Quality - 5.0/5.0 -

I was very satisfied with the service I received. They kept me informed of all details.

Customer Service - 5.0/5.0 -

Absolute great customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0