Caliber - Bakersfield - E 19th St

4.8 (657reviews)
96%
131 E 19th St,  Bakersfield,  CA  93305

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (657)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that their vehicles looked brand new after repairs. The staff received high marks for professionalism, friendliness, and genuine care. Communication was a standout strength, with customers appreciating regular text and email updates throughout the repair process. Timeliness was another highlight, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement, including interior cleanliness upon vehicle return, occasional paint imperfections, and inconsistent communication in isolated cases. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
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"... everything ready for me. And the most important fact: The body work was perfect and repair flawless! My car was clean, and exactly the way I left it. ..." Read more
"Great service. Very quick at getting the job done without compromising quality of work. Staff was extremely friendly and helpful."
"Friendly staff, car was finished quickly and looks brand new again. Everything was smooth and perfect."
"Fabulous, professional, knowledgeable, so very friendly, fun, and amazing."
"The repair was not done well. The hood that was replaced is crooked and there are a lot of gaps . Will be returning to ..." Read more
"It was ready far before the expected date."
"Much sooner than expected. I was so pleased"
"... scheduled vacation during this time and you guys were accommodating on getting repairs done early. We thank you very much." Read more
"Weeks after promised"
"... not really a promise date more of an estimation. They kept me updated with the timeline, so this question doesn't apply here." Read more
"... to fake or pretend... they are just Nice People! I was sent text messages throughout, informing me of the work progress and confirming the length of time my car would be ..." Read more
"Job was done to our satisfaction. We were given updates on how repairs were performed."
"I was kept informed every step of the way!"
"... service. Good quality of work was done to my vehicle. Great communication. Would definitely recommend" Read more
"This repair was so easy I was kept informed all through the process by texts and emails and job was done right on time"

My Experience

Looks brand new and I will recommend their service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

U guys done the Great job Im fully satisfied Thank u so much

My Experience

The experience was great, so was customer service. Staff was very helpful especially Leonard P., he kept me updated and was very informing about the process from the start.

My Experience

I think one of assessors may be off, but I’ll check it for a couple of days and see what it’s doing OK

Likely to Recommend

Repair Quality

There were some chips on my taillight that were not there before the repair.

Customer Service

Leanord was very helpful and kept me informed.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Eddie, Leonard, and the staff at Caliber Collision were very helpful and accommodating throughout the entire process. My car was repaired and returned on time, and I’m very happy with the quality of the repairs and paint. Thank you, Caliber Collision!

Customer Service

My Experience

Caliber collision did a really well job on fixing my car. It looks good as new.

My Experience

My experience at Caliber was awesome. They are professional and communicated with me all updates regarding my car.

My Experience

I’m very satisfied with the work and the professionalism of the staff 100% .

Likely to Recommend

Repair Quality

They did a great job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good work, friendly staff. Thank you.

Customer Service

Returned Clean

My Experience

Outstanding service and professionalism!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

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Repair Quality

Customer Service

My Experience

My Experience

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Repair Quality

Customer Service

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Would not even hesitate to recommend!

Repair Quality

Customer Service

Fabulous, professional, knowledgeable, so very friendly, fun, and amazing.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service. Good quality of work was done to my vehicle. Great communication. Would definitely recommend

Likely to Recommend

Highly recommended!

Repair Quality

Customer Service

Great customer service.

Returned Clean