Caliber - Bakersfield - E 19th St

4.8 (676reviews)
96%
131 E 19th St,  Bakersfield,  CA  93305

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (676)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for outstanding customer service, with staff described as professional, friendly, knowledgeable, and genuinely caring. Communication was a standout strength, as customers appreciated receiving regular text and email updates throughout the repair process. Timeliness was another highlight, with numerous customers noting their vehicles were completed ahead of schedule. A few customers, based on their own comments, pointed out areas for improvement including occasional paint imperfections, interior cleanliness upon vehicle return, and inconsistent communication in isolated cases. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... everything ready for me. And the most important fact: The body work was perfect and repair flawless! My car was clean, and exactly the way I left it. ..." Read more
"Great service. Very quick at getting the job done without compromising quality of work. Staff was extremely friendly and helpful."
"Fabulous, professional, knowledgeable, so very friendly, fun, and amazing."
"The repair was not done well. The hood that was replaced is crooked and there are a lot of gaps . Will be returning to ..." Read more
"... Collison did a very good job on my car. They were fast and efficient and really great customer service." Read more
"Car was finished a day earlier than projected"
"... informed all through the process by texts and emails and job was done right on time" Read more
"Weeks after promised"
"Delivery is on point and if any delays happened they kept me updated."
"Fastest car repair I've ever experienced!"
"... to fake or pretend... they are just Nice People! I was sent text messages throughout, informing me of the work progress and confirming the length of time my car would be ..." Read more
"I was kept informed every step of the way!"
"This repair was so easy I was kept informed all through the process by texts and emails and job was done right on time"
"They never call me"
"Job was done to our satisfaction. We were given updates on how repairs were performed."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was optimistic at first because I was told some of the parts that my vehicle needed were unavailable due to the age of the vehicle. But when I went to pickup my vehicle they had replaced or repaired the vehicle. Caliber Collision did a great job.

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Repair Quality

Customer Service

Caliber Collision did a fantastic job on my vehicle . They got all the parts that my vehicle needed and completed the job.

My Experience

Mr. Leonard made my experience peacefully knowing that my truck was in good hands. He was consistent with updating me with progress. He was honest and respectful. He deserves a raise! Thank You, David Villa

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My Experience

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10 very good

Customer Service

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My Experience

The repairs were done quickly and the service was excellent. This is my second time dealing with Caliber Collision and both times were great!

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My Experience

Leonard was excellent in answering all questions and taking great care of me and my car. I highly recommend him and Caliber Collision for any car repair services!

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Excellent client care, friendly, knowledgeable, and great communication with me, so I will be a return customer if the need arises again!

Customer Service

Excellent care

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Repair Quality

Thank you

Customer Service

Returned Clean

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Returned Clean

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Very satisfied

Customer Service

Went beyond to get my truck done

Returned Clean

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My Experience

Always have a great experience at this facility.

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Returned Clean

My Experience

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Returned Clean

My Experience

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Very quick and the staff were really nice.

Customer Service

Returned Clean

My Experience

Looks brand new and I will recommend their service

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Customer Service

Returned Clean