Caliber - Bakersfield - South

4.8 (3,247reviews)
97%
6301 Schirra Court,  Bakersfield,  CA  93313

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,247)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional customer service, with staff being described as professional, friendly, and helpful throughout the repair process. Communication stands out as a major strength, with customers appreciating daily text updates and constant information about repair progress. The quality of repairs receives high marks, with many noting their vehicles look brand new and repairs are indistinguishable from original work. Timeliness is another key positive, as numerous customers report receiving their vehicles days or even weeks earlier than expected. Additional touches like thorough vehicle cleaning inside and out are frequently mentioned as pleasant surprises. While most feedback is overwhelmingly positive, some customers noted minor issues such as alignment concerns, communication gaps, or the need for return visits to address specific problems.
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"I received excellent customer service at Caliber Collision from the front desk to the estimator to having my ..." Read more
"... to caliber collision for any repairs from now on! Amazing, fantastic! Great work and the best staff. I recommend to anyone.!" Read more
"Caliber collision is a well managed company with friendly well trained employees. Their attitude and facilities ..." Read more
"The best customer service they are on time with getting your vehicle fixed and keep in touch with you the ..." Read more
"... nice, helpful we were kept up to date on repairs. Communication was great. Customer service 1010" Read more
"My truck was done one week before the scheduled repair time"
"I got my car roughly a week sooner than projected."
"Two days earlier"
"It was ready much earlier than expected."
"Ready earlier than expected."
"I loved the communication. We were updated every day or 2. Everyone was super nice and responsive. They delivered ..." Read more
"They kept me informed daily on the process of my car. I really appreciate it. That says a lot about the ..." Read more
"No notes, Caliber was extremely communicative and the turnaround on my car was extremely fast."
"Daily texts very helpful, keeps me updated on the process"
"I received constant updates from your staff letting me know where we were in the repair process."

My Experience

Berry bad job

My Experience

My Corolla was ready before the promised delivery date. Very satisfied with the quality of the work. Thank you Caliber team!

My Experience

Great job. I’m was excited that you detailed the inside of my car!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Estephanilyli was very helpful.

Likely to Recommend

Caliber Collision is a good repair shop.

Repair Quality

I was treated professionally and compassionatly from the very beginning, and I was kept updated. Estephine was very thural.

Customer Service

Everyone was very friendly and professional.

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Repair Quality

Customer Service

My Experience

Everything was on time and perfect I have nothing negative to say but thank you

My Experience

My Experience

My Experience

This was my first experience with collision repair and everyone was very nice & helpful from bringing my car in , getting a rental car, and completion of the repair. Thank you

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Repair Quality

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Repair Quality

Great customer service

Customer Service

Good work

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

First time going to their shop, very welcoming, kept contact with me at all times, informed me of changes and kept my insurance agent upto date, would definitely recommend, thank you so much for your service πŸ‘πŸ˜ŠπŸ‘

Customer Service

My Experience

Professional service from start to finish. I was updated every step of the way until my vehicle was finished. .

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Repair Quality

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My Experience

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My Experience

They were extremely friendly and they kept me updated throughout the whole process

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Repair Quality

Everyone was friendly, helpful and kept me updated through the whole process

Customer Service

My Experience

Great job and got it done very fast thank you.

Likely to Recommend

Repair Quality

Just amazing on how you guys get vehicles in n out. Thank you

Customer Service

My Experience

Excellent customer service. Kept me informed from start to finish during repair process

Likely to Recommend

Repair Quality

The repairs were completed timely and by looking at my car you can't tell that it was in an accident

Customer Service

Excellent customer service