Caliber - Bakersfield - West Dale

5.0 (162reviews)
100%
4856 Rosedale Ln,  Bakersfield,  CA  93314

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (162)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent services

Customer Service

Excellent

Returned Clean

My Experience

Very friendly staff. Accurate quote Most of all very professional work and done in a timely manner

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From the first informative phone call until I picked up my completed car. Caliber was A1. The clerk was warm and welcoming and my service advisor was not only knowledgeable, but was kind as well. I loved the informative text updates and the phone calls. The work was done in a timely manner, and the repair was perfect. Great job Caliber

Likely to Recommend

Already letting people know what a great job they did

Repair Quality

What a pleasure it was dealing with caliber collision. From beginning to the end everyone was A1. Hate that my car was damaged, But Caliber is a top notch company

Customer Service

Returned Clean

My Experience

From the moment I walked in, I was greeted with warm and professional customer service I just knew I was at the right place to get my car fix . Getting a daily text message updating me everything what was getting done it was just great . Everything was done fast and did a really good job my car looks just like new. Thank you caliber collision and stuff.

My Experience

I recently had a car accident in my newer car and took it to Caliber Collision on Rosedale Lane for repairs. From the moment I walked in, I was greeted with warm and professional customer service. Having dealt with car accidents before, I know how important good service is, and Caliber Collision exceeded my expectations. The young man who initially assessed my car was very helpful and took the time to answer all of my questions. Throughout the repair process, Leonard was my main point of contact, and he was fantastic—quick to respond and always kept me updated on my car’s progress. I truly appreciated the prompt service, and I was only without my car for three days. Now that I have my car back, I’m beyond impressed! Everything looks as good as new, and the color matching is absolutely perfect. I highly recommend Caliber Collision for their outstanding service and quality work.

Likely to Recommend

Repair Quality

Prompt service, courteous interaction, great communication, and solid work

Customer Service

Excellent communication

Returned Clean

My Experience

The team did a great job. The manager was great

Likely to Recommend

Repair Quality

Great staff and job

Customer Service

Great

Returned Clean

My Experience

So glad we went through Caliber Collision. I was so impressed with how quick they repaired my car due to transferring it over to the Rosedale Ln location. I dropped it off on Monday and they had it ready for pickup that same Friday. Awesome customer service and communication. So thankful for this team!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Overall really pleased both with the service and work provided by Caliber. I appreciate all the updates provided by the mechanic, Leonard, he made sure to call/text to provide updates regarding my car and insurance. Great service.

Likely to Recommend

Repair Quality

Great service both by the front desk and mechanic. I was updated with every step and my car was even ready before original date.

Customer Service

Returned Clean

My Experience

Extremely satisfied with the service!!! I dropped off my vehicle on a Tuesday & got a call from Leonard on Friday that there was a high chance it could be ready, and sure enough it was!!! So happy to have my car back & grateful for there service!!!

Likely to Recommend

Repair Quality

Service was above expectations!!! Literally got my vehicle back within the same week & I couldn’t be any happier!!! Great customer service!!

Customer Service

Extremely satisfied with the service! My vehicle was ready way before the promised time, Leonard was awesome! Great communication!!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Awesome work the car looks like it never happened. Leonard was amazing we knew every step of the process thank you !

Likely to Recommend

Repair Quality

Awesome 👌 work

Customer Service

Awesome work

My Experience

My car was back in 1 1/2 days and the employees were very helpful answering any questions I had. I especially like the texts throughout the procedure giving me updates on the progress being made to my car.

Likely to Recommend

Repair Quality

The repairs were done quickly and my car was clean inside and out. I am very satisfied with the whole experience

Customer Service

Informative.

Returned Clean

My Experience

Yukon looks great and was completed early thank you for the fast service

Likely to Recommend

Repair Quality

Quick excellent work

Customer Service

Very helpful to get me my vehicle fixed and back in my possession

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes I would

Repair Quality

Very Satisfied, they even found a gift card I’ve been looking for, honest that’s awesome.

Customer Service

Kind friendly honest

My Experience

Initially when I needed to take my car in for repairs it took a few days to process my request and after that when it was in the shop the time it took to complete the repairs went quickly. A very good job was completed!! I would definitely recommend this shop for car repairs 😊

My Experience

The car looked perfect! You can't tell anything happened. It was also done even quicker than the estimate.

Likely to Recommend

Repair Quality

The car was fixed even quicker than they told me it would be and it was perfect! Thank you!

Customer Service

I was given regular updates.

Returned Clean