Caliber - Baltimore - Hamilton
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was so pleased with their work, they did an excellent job.
My Experience - 5.0/5.0 -
I really appreciate the repairs you did on my car,. I love the fact that you kept me updated me on each and every step I didn’t have to wonder what’s going on and not to mention my car looks great and it was finished way before the estimate pickup date!! thank you 🙂
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Still waiting for a call about the part that was suppose to be ordered and replaced on my car that came up missing.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Beth and Chuck were THE BEST communicators ever! We were informed on every step of the repair; so reassuring. We highly recommend this shop for everyone! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Bodywork well done Was not happy with the Cleanup job My cargo net was not put back in place at the tailgate Inside of vehicle was not clean I was pressed for time when I picked the vehicle up did not have time to thoroughly check it out With all that said I will still return to your establishment for future repairs Thank you Slade
Likely to Recommend - 5.0/5.0 -
Thank you
Repair Quality - 5.0/5.0 -
Good job Good customer service Thank you
Customer Service - 5.0/5.0 -
Good job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding service from Chuck and company…extremely responsive, well-informed, and competent insights into the body work my SUV needed. Highest recommendation!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All the issues was addressed and solved . My vehicle seems to be back to normal now.
Likely to Recommend - 5.0/5.0 -
They have done a great job on my vehicle.
Repair Quality - 4.5/5.0 -
When l address the issues everything was solved.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
I am very frustrated with the quality of the repair. Although the original collision damage was primarily on the driver’s side, I did not have any issues with my front bumper coming loose prior to the repair. Since receiving my vehicle back, the passenger side of the front bumper will not stay properly secured. I returned to the shop and explained the issue, but the attempted repair did not resolve the problem and the bumper continues to come loose. I am concerned that the bumper may have been removed or disturbed during the original repair and was not properly reinstalled. I also paid a $500 deductible and expected my vehicle to be returned without new issues requiring additional visits. I would like this properly inspected and permanently corrected.
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really appreciated the text updates, my car being done early, and the quality work!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I can see the clip on the rear bumper and need that to be adjusted.