Caliber - Baltimore - Hamilton
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We were very, very pleased with the service performed on my Ford Escape. The lady in the business office was very friendly. We will keep your business in mind for any future repairs on the Escape. Thank you so much, for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire experience was rated #1.in my . I will use this establishment for any future i. The
Customer Service - 5.0/5.0 -
My entire experience with Caliber Collision was an excellent one. Caliber took very good care in the servicing of my vehicle. The staff was very helpful and friendly. I will be using this establishment for any future auto repair needs.
Returned Clean
My Experience - 5.0/5.0 -
Good
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great customer service, entire team knowledgeable and prompt
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you. They work was excellent!!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ilove it. Looks like it was never hit. It didn't take an outrageous amount of time & the staff was lovely. Thanks for letting me know what was going on from start to finish. I greatly appreciate you all.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Amateur hour or they dont care about customer
Repair Quality - 0.5/5.0 -
I have a very clean 2011 mercedes and was recommended by a associate..my repairs kept pushing back till the last day of rental...I know stuff happens and when I picked up the car I would of been happy as long as my repairs were done correctly. I WAS SO UPSET... It seems they did my repairs last minute..or someone dont know what they are doing...so many issues...missing bolts,orange peel paint job,overspray,bumber not align...i tried to reach out to customer service...been a week , Noone has contacted me....WOW
Customer Service - 0.5/5.0 -
Terrible.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work on my 2012 nissan titan other than that getting a rental vehicle through my insurance your company Caliber Collision y'all go through Enterprise which make it hard for people who are banned from Enterprise to go elsewhere for a rental vehicle that bad for both business if I were CEO at either company I will come to some conclusion to make each company better
Customer Service - 5.0/5.0 -
Excellent work on my 2012 nissan titan other than that getting a rental vehicle through my insurance your company Caliber Collision y'all go through Enterprise which make it hard for people who are banned from Enterprise to go elsewhere for a rental vehicle that bad for both business if I were CEO at either company I will come to some conclusion to make each company better
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Hospitality was the Best!!
Returned Clean
My Experience - 5.0/5.0 -
I like how they keep me updated on all the things that was going on with my car.
Likely to Recommend - 4.5/5.0 -
Yes, I would because they do a good job
Repair Quality - 5.0/5.0 -
They keep me informed about everything that was going on.
Customer Service - 5.0/5.0 -
They all are very nice.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the updates as my vehicle was being repaired and the point of contact Chuck was always pleasant and up to date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very efficient and I like how they keep you up to date as they repair