Caliber - Baltimore - Hamilton
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have used this company in the past for several other vehicles that I have and I had no problems with nothing. I will use them again and refer them to others as well.
Repair Quality - 5.0/5.0 -
They kept me informed on the status of my vehicle and they completed the job quickly and I have no complaints. Their customer service was excellent as well.
Customer Service - 5.0/5.0 -
Customer service was wonderful answered all the questions was always willing to help and professional.
Returned Clean
My Experience - 5.0/5.0 -
The front desk lady was kind and pleasant. The work on my car was done quickly and correctly. I'm very happy with the work.
Likely to Recommend - 4.5/5.0 -
I would recommend
Repair Quality - 5.0/5.0 -
Once my part came in, the service was quick
Customer Service - 5.0/5.0 -
The front desk clerk was very friendly.
Returned Clean
My Experience - 0.0/5.0 -
You all tore up my vehicle and turned around and want to total my truck that is drivable just the door couldn’t open. Would never come back there or recommend anyone
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
Would never come back or recommend anyone
Customer Service - 0.5/5.0 -
Would not come back there
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We were very, very pleased with the service performed on my Ford Escape. The lady in the business office was very friendly. We will keep your business in mind for any future repairs on the Escape. Thank you so much, for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire experience was rated #1.in my . I will use this establishment for any future i. The
Customer Service - 5.0/5.0 -
My entire experience with Caliber Collision was an excellent one. Caliber took very good care in the servicing of my vehicle. The staff was very helpful and friendly. I will be using this establishment for any future auto repair needs.
Returned Clean
My Experience - 5.0/5.0 -
Good
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great customer service, entire team knowledgeable and prompt
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you. They work was excellent!!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ilove it. Looks like it was never hit. It didn't take an outrageous amount of time & the staff was lovely. Thanks for letting me know what was going on from start to finish. I greatly appreciate you all.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Amateur hour or they dont care about customer
Repair Quality - 0.5/5.0 -
I have a very clean 2011 mercedes and was recommended by a associate..my repairs kept pushing back till the last day of rental...I know stuff happens and when I picked up the car I would of been happy as long as my repairs were done correctly. I WAS SO UPSET... It seems they did my repairs last minute..or someone dont know what they are doing...so many issues...missing bolts,orange peel paint job,overspray,bumber not align...i tried to reach out to customer service...been a week , Noone has contacted me....WOW
Customer Service - 0.5/5.0 -
Terrible.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work on my 2012 nissan titan other than that getting a rental vehicle through my insurance your company Caliber Collision y'all go through Enterprise which make it hard for people who are banned from Enterprise to go elsewhere for a rental vehicle that bad for both business if I were CEO at either company I will come to some conclusion to make each company better
Customer Service - 5.0/5.0 -
Excellent work on my 2012 nissan titan other than that getting a rental vehicle through my insurance your company Caliber Collision y'all go through Enterprise which make it hard for people who are banned from Enterprise to go elsewhere for a rental vehicle that bad for both business if I were CEO at either company I will come to some conclusion to make each company better
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Hospitality was the Best!!