Caliber - Baltimore - Hamilton
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Liked that I was kept informed and always was helped by a friendly staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful experience Chuck Gleason was the best kept me updated thru out the entire repair process
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend a lot of people 2 caliber collision they did a good job on my car
Repair Quality - 5.0/5.0 -
love it
Customer Service - 5.0/5.0 -
love it
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
There were times when i was told I would receive a phone call back with an update and never got the call. I didn’t find out updates until I called and asked. That wasted a week of my time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They still have to replace the right rear taillight, it has water inside the light
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My overall experience was great
Customer Service - 5.0/5.0 -
My overall experience was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Because the rep didnt oblige my sister in doing a walk around when work was done but the same lady waited on my sister when the vehicle was bought into shop and took her money for the work and the same should apply no matter who brings the vehicle in initially.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Beth the receptionist was very nice to me , i will recommend caliber collisions to everyone I know for their repairs , they did a wonderful job repairing my 🚗 while keeping me informed on how the repairs was coming along!!!
Likely to Recommend - 5.0/5.0 -
I definitely will recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Beth the receptionist was very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Very professional finished the work in my car in a timely amount of time
Customer Service - 4.5/5.0 -
Very professional finished the work on my car in a timely time
Returned Clean
My Experience - 5.0/5.0 -
The service there was excellent I would recommend caliber collision to anyone that needed car repair.The people there are very helpful and nice.They greet you with care.They also keep you informed about what's being done too your car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
First and foremost Caliber Collision is a top notch auto repair facility. As soon as my car arrived I was informed of things throughout the entire process. A1 staff, team and loyal dedicated employees to get the job done in a professional manner.The detail and class workmanship is out of this world! My car looks brand smackin' new. No signs of any flaws. Hats off to Chuck, Tom ,Beth and the crew! You all aim to please and mission accomplished! From start to finish, even at pick up, check out process was in order, all paperwork neat done and presented. It made everything go so smoothly because you care and help your customers. This is truly appreciated. I'm totally satisfied with the fantastic job @ Caliber- Belar Rd!! On the road again! Thanks a Million! A very satisfied & grateful customer. Sabrina Lance 2016 Honda Accord! Looking GOOD!
Likely to Recommend - 5.0/5.0 -
ABSOLUTELY!
Repair Quality - 5.0/5.0 -
Excellent service! A1 Workmanship! Professional staffers at office that worked with me start to finish. Calls, followed up promptly and everything done to perfection. Dedicated to providing over and above customer service. I'm extremely pleased!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have a cell phone, it died. I asked to borrow the company phone but said I could not. That was very disappointing to me. Thank you.