Caliber - Baltimore - Hamilton

4.6 (2,996reviews)
94%
5665 Belair Road,  Baltimore,  MD  21206

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,996)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber collision did a wonderful job on the infinity they made the car look brand new fixed the front tire that they saw that needed a new tire .the customer service was wonderful I will always take my car there or I will let everyone know if they ever need some work done on the car call caliber collision. so I wanted to say thank u from Stanley Johnson

Likely to Recommend

Repair Quality

Did a wonderful job I will take my car when ever I need thing fix thank u so much caliber collision good customer service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very helpful and informative.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional and courteous and attentive to my needs my car looks amazing

Customer Service

Returned Clean

Likely to Recommend

I would never recommend anyone to Caliber Collision. Worst experience i have ever had. Customer Service bad. Management does not even care and lacks integrity and the do not show good leadership or ownership care

Repair Quality

Care repairs were terrible. No care in providing good work. You should care for a car no matter if it is a 2001 or a 2019..

Customer Service

The front desk so nonchalant. Acts like they do not know what is happening in the shop. Owners are very disrespectful. They had my car for 30 days would not provide a rental.or a ride home . Rude , disrespectful and lacks integrity. Needs leadership training for owners and staff customer service training for everyone

Returned Clean

My Experience

Customer service was awesome My car was done in record time

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you Y'ALL I appreciate the help of my well done work on my car at Caliber Collision looking great thanks so much.

Likely to Recommend

Repair Quality

Customer Service

I thank you Travels so very much for all y'all help, they did a great Job.

My Experience

My husband Roland Dorsey loved the timely manner of the service you guys provided and the great work that was done on his truck. We thank you very much and will highly recommend your services to others as needed. We also you use you guys again if needed. One last thing the way you guys kept us informed by way of communication was great five stars. ⭐️ ⭐️⭐️⭐️⭐️

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I liked that I was kept abreast of the progress of my repairs. It was also great that the mechanic called twice about an additional repair that was initially thought to be unrelated to the accident. I received call backs in a timely manner. And "Francesca" looks fantastic!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This is my third time coming here,an each an every time ive had a great experience, no one likes to be in a accident,but i wouldn't go anywhere else, the ladies at the front desk are just the sweetest, they kept their word when they say they'll keep you informed every step of the way,they did an i just want to say thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service