Caliber - Baltimore - Hamilton
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Easy process, informative and clean work 10/10 no notes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The process was so seamless. Not only did I get updates along the way, but I received my car back a day early. I really appreciated how Robert took his time to make sure I knew everything they touched and reminded me about the lifetime warranty. The front office staff we patient and didn’t waste any time, which I value! It was simply an easy process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the repairs on my car and the seamless process!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was courteous & friendly. They had my car in & out in a timely manner. They kept me updated during the process while my car was in their care.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an awesome experience w/Caliber. They were very professional. Kept me updated on everything that was going on w/my car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I'll recommend but would explain what happened to me
Repair Quality - 2.0/5.0 -
I tried not to do this survey. I was disappointed do to fact the truck sat for a couple of days. I understand mechanic got ill, it should been in place where I was notified or he had coverage to get job done.
Customer Service - 3.0/5.0 -
After receiving text messages she was able to answer my question and explain status- she advised me to speak with mechanic- manager to go into details of why text was confusing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the service received from Caliber Collision and I would highly recommend your services to others.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job. We’re very satisfied with the results
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice people at this location! My car battery died and my dad came to replace it, the guys there were super kind to help us after we installed it. owner nice to make sure he followed up with us day of pick up. thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went above and beyond with the repairs to my car
Customer Service - 5.0/5.0 -
The girls were very nice and professional
Returned Clean
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciated every step of the way that I was kept informed each day what was done and what had to be done!
Likely to Recommend - 5.0/5.0 -
I've also mentioned above my responses I would definitely refer Caliber!
Repair Quality - 5.0/5.0 -
Quality of the Repair was exceptional just as I expected and referenced above
Customer Service - 5.0/5.0 -
Having my RAV4 Toyota repaired was the best experience ever! From dropping it off and picking it up, everything was just as I expected! I will refer all of my customers and all of my friends to personally give Caliber their business, knowing that they will get exactly what they expected!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is actually Keirsten Funderburk the owner of the ford explorer. Chuck was awesome in keeping me updated on its completion and the truck looks great. The front desk staff was also a pleasure to work with as well..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
works and looks great