Caliber - Baltimore - Mortimer Ave

4.8 (1,123reviews)
97%
4025 Mortimer Ave,  Baltimore,  MD  21215

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
I-Car
Volkswagen

Reviews (1,123)

My Experience

Awesome job thank u very much pleased

Likely to Recommend

Repair Quality

Pleasant, professional in their work with the vehicle and engagement with customer.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It looks great!

Customer Service

Such a great experience! They were respectful, responsive and very lovely to work with!

Likely to Recommend

I highly recommend Caliber Collision to anyone in need of quality repairs. The workmanship was outstanding, and the customer service exceeded my expectations. Tracey and Jason were exceptional—professional, knowledgeable, communicative, and genuinely committed to making the entire process smooth and stress-free. Thank you for an outstanding experience!

Repair Quality

I am extremely satisfied with the quality of the repair and the exceptional customer service I received. Tracey and Jason were absolutely amazing! They were professional, knowledgeable, friendly, and kept me informed throughout the entire process. My Jeep looks fantastic, and I truly appreciate the care, attention to detail, and commitment to making sure everything was done right. Thank you both for making this a smooth and stress-free experience. I highly recommend Caliber Collision!

Customer Service

Tracey and Jason provided exceptional customer service from beginning to end. They were professional, friendly, knowledgeable, and kept me informed throughout the repair process. They made the entire experience smooth and stress-free, and I truly appreciate their outstanding communication and care. Thank you both for going above and beyond!

Likely to Recommend

Repair Quality

Not applicable - our car was not repaired since it was deemed a total loss

Customer Service

Everyone was very helpful!

Returned Clean

My Experience

They did a good job repairing it and they did a fantastic job cleaning it

Likely to Recommend

Repair Quality

They were fast and efficient

Customer Service

They were very much accommodating and patient with me

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good service. Communication about updates to my vehicles progress were great. Excellent customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Job well done

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

I was really surprised at the time it took to complete the work on my car. I am totally satisfied. Job well done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The staff had great communication, they were very friendly and keep me informed.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone who helped at the shop was very polite and answered any questions I had professionally. I was surprised at how quick they were able to complete the repairs.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Professional service, excellent work.

Customer Service

Friendly, helpful, and they know their business.