Caliber - Baltimore - Mortimer Ave

4.8 (1,135reviews)
97%
4025 Mortimer Ave,  Baltimore,  MD  21215

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
I-Car
Volkswagen

Reviews (1,135)

Likely to Recommend

Repair Quality

The customer service is exceptional. Everyone bent over backwards to not only make sure things were done correctly and efficiently, but also to make sure that I was in the loop on the status of the repairs, and felt confident that my car and I were both being taken care of.

Customer Service

See previous.

Returned Clean

Likely to Recommend

I would recommend them to anyone that I know that needs there car fixed by a body shop.

Repair Quality

Caliber collision did a wonderful job on my car . It looks like new again I couldn't believe it.

Customer Service

The shop personnel was top notch. They treated me like family.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Very good

Repair Quality

Excellent

Customer Service

Excellent

Returned Clean

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Highly likely to recommend.

Repair Quality

Overall, great experience.

Customer Service

Awesome customer service

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Repair Quality

Excellent quality workmanship

Customer Service

Customer service was impeccable. Everyone was great and easy to get a hold of if I had questions

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Repair Quality

Customer Service

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Repair Quality

Looks perfect.

Customer Service

Jason and Tracy were amazing.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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I would definitely recommend friends and family.

Repair Quality

Customer Service

Tracy is very pleasant and has good customer service a pleasure to work with while my car was being serviced.

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Likely to Recommend

Repair Quality

Very thorough and quick with the work

Customer Service

Followed up and made sure I was kept aware of what’s happening

Returned Clean

Likely to Recommend

Already mentioned to my insurance agent.

Repair Quality

Great attention to detail. Really happy with the work performed.

Customer Service

Incredible service. The team at CC continued to provide real time updates with friendly feedback.

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Likely to Recommend

Strongly recommended

Repair Quality

Exceptional service! Repair seems perfect, and the customer service provided by Tracy and team was amazing!!

Customer Service

Exceptional service! Repair seems perfect, and the customer service provided by Tracy and team was amazing!!

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Repair Quality

Customer Service

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Repair Quality

Best costumer service ever. Very profesional and knowledgeable personal. My car was fixed in less than expected time. They are most efficient place ever.

Customer Service

Fantastic!

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Likely to Recommend

I will recommend to anybody & everybody to go to this shop, they was fast and 100% complete with no question about the excellent work

Repair Quality

Great service, in a timely manner and with wonderful customer service! I live almost thirty minutes away and it was worth the trip and knowing that your vehicle will be in done correctly to its original manufacture look

Customer Service

They was quick and on time, really they called me early to come get my vehicle and I wasn’t even ready bcuz I was goin by the original time they were very fast and got it all done right with no questions I had to ask. Like you would with any other shop

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Repair Quality

Customer Service

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It was a great experience

Repair Quality

Professional and incredibly accommodating. And just super NICE people to deal with. Plus they did an i fridge job with the repair in a timely manner. Actually ahead of schedule.

Customer Service

Very accommodating