Caliber - Baltimore - Mortimer Ave

4.8 (1,134reviews)
97%
4025 Mortimer Ave,  Baltimore,  MD  21215

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
I-Car
Volkswagen

Reviews (1,134)

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They are professional, kind, do awesome work, and keep you up to date on whole process

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Great communicative from Tracy from first encounter. Team gave updates during the process

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Everyone I interacted with were very professional.

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Really happy with the repair. They are Audi certified, and that made me comfortable about the repair. Everything else about the repair experience was as wonderful as it could be.

Repair Quality

Service was courteous, repair was more than prompt, and the work was great.

Customer Service

Everyone kept me updated about the timeline for the repairs, and communicated clearly.

Returned Clean

Likely to Recommend

distance is a little far from where i’m living but they had great customer service and were pretty speedy. if my friends get in an accident i will recommend you all.

Repair Quality

car is fixed and running great :) the original damage is cleared

Customer Service

they probably shouldnt have taken me, and told me they were pretty backed up, but still took me as a customer despite that and got it done pretty quickly. both Jake and Tracy were great and friendly throughout the whole process. made me feel welcomed!

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Great communication and customer service

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They do perfect job.

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Great service, in every way you think off.

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Excellent workmanship and great customer service. Thanks!

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As I stated earlier in the comments I will recommend caliber collision to anyone I come across whether it be family friends or strangers

Repair Quality

My name is Elaine Curtis I've had my car fixed a caliber collision I am deeply satisfied with the work I had done every time I've come there I've been greeted by two special people Jason and Tracy who are two phenomenal people who've made me feel very important I will recommend caliber collision to all of my friends and family I am totally sold on caliber collision for all my body work thanks again Jason and Tracy kudos to you keep up the good work

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Returned Clean

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They exude the utmost professionalism!!

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damaged area looks great! less then 4 day turn around.

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everyone was friendly and attentive!

My Experience

Jason and Traci are awesome! I appreciate Jason keeping me updated and pushing to get the repairs done ASAP. My car is beautiful like nothing happened I am truly satisfied. Thank you team!

Likely to Recommend

Repair Quality

My car is looks brand new and everything is functioning. I love caliber and collision!

Customer Service

Jason and Tracy are awesome!