Caliber - Baltimore - Mortimer Ave
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is my second time using Caliber and I would definitely come back and to my family!
Repair Quality - 5.0/5.0 -
I love Caliber! The staff is always welcoming and they tell you the truth about your vehicle! The communication they gave their customers is A+!!!
Customer Service - 5.0/5.0 -
My vehicle was repaired before the time expected.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve used this group twice for cosmetic repairs. They’re amazing! I even waited 2 months for an opening because I have such confidence in their work!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very Likely to recommend a friend or family member.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Actually, It was more of a 25. Jason and Tracy are the best. I’ve known them for years. #TrueAssets!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
From beginning to end Tracy and Jason answered, all my questions and explained everything. I was very impressed and treated well.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The team is excellent and caring. The only concerns I have are a) I had to make multiple trips for estimate/review because the insurance process hadn't gone through yet. I would have liked to have known that ahead of time and b) I wish the shop were open a bit later (perhaps 6:00) one night a week to make it a little easier to get there.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tracey and everybody were very polite and helpful
Likely to Recommend - 5.0/5.0 -
Always refer to them and them only!
Repair Quality - 5.0/5.0 -
I would give 5 Stars if I could. Tracy and Jason were amazing to work with. Communication was top notch. They were up front that this could be a long process due to supply delays etc. They worked to ensure everything went extremely well!
Customer Service - 5.0/5.0 -
I refer everyone to Tracy.
Returned Clean
My Experience - 5.0/5.0 -
Great experience, Tracy and the team are fabulous. Very efficient and professional. They really understand the repair/insurance industry and do everything possible to get you back in your car. 10 out of 10 Great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tracy is the best! Jason is great, too!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very pleased
Customer Service - 5.0/5.0 -
Loved the customer service. Tracy and Jason was exceptional.