Caliber - Banning

5.0 (985reviews)
99%
1585 W. Ramsey St,  Banning,  CA  92220

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (985)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional customer service, with staff being described as professional, friendly, and knowledgeable. Communication stands out as a major strength, with regular text and phone updates keeping customers informed throughout the repair process. The quality of repairs consistently exceeds expectations, with many noting their vehicles look brand new after service. Timeliness is another highlight, with repairs frequently completed ahead of schedule. Customers appreciate the thorough cleaning and detailing provided with completed repairs. The welcoming office environment and staff's willingness to go above and beyond, including assistance with rental cars and insurance processes, creates a stress-free experience. Multiple customers express strong intentions to return and recommend the service to family and friends.
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"They were absolutely amazing and I'm so happy with the work that they did! Thank you so much for the wonderful work and I cannot ..." Read more
"I had such a great experience with Caliber Collision. This is the second vehicle theyve helped us with ..." Read more
"I am very satisfied with the service! It feels like I have a brand new car especially with the cleaning and wash that was done. Id absolutely recommend Caliber Collision ..." Read more
"I would definitely recommend. The staff was very friendly and informative and just the overall process and handling of the situation was impeccable."
"... such a wonderful experience from start to finish. They went above and beyond with their customer service and my car looks brand new. I couldn't be happier." Read more
"The vehicle was ready the original estimated date."
"It was ready 3 days before the estimated time."
"It was completed a week early."
"My car was ready before the promised date."
"It was finished earlier than expected."
"The communication between the staff and myself was amazing and it was ready I believe before"
"They provided constant text updates."
"... staff was efficient and easy to communicate with. They kept me updated on status." Read more
"I was informed via text and also by phone of the progress of the vehicle."
"... recommend the shop to a friend or family member. Communication was amazing and a very stressful situation was handled with care" Read more

My Experience

Good job we appreciate it thanks.

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Repair Quality

Customer Service

Returned Clean

My Experience

That it looked like nothing had happen.

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Repair Quality

Customer Service

Returned Clean

My Experience

Caliber kept me inform on the process of my car. Louis is very detailed and answered all questions.

My Experience

They were very good at explaining the work to be done, and kept updating me on the Progress.. Very Professional and excellent customer service... Thank you Louie.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

evrything went well for the repair very satisfied ⭐️⭐️⭐️⭐️⭐️

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Repair Quality

Customer Service

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Repair Quality

I am very happy with the service I received!! Great work & wonderful people!! Thank you so much for everything 🫶🏽

Customer Service

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Repair Quality

Did an awesome job!

Customer Service

Very communicative

My Experience

The team was professional and good-natured. They made getting a car repaired not so horrible an experience.

Likely to Recommend

Repair Quality

Great people and organization. I advise against having accidents, but if you can't, Caliber is a largely painless, cheerful and good-natured place to take care of it.

Customer Service

The shop did the work quickly and well, and everybody there made having a collision fixed far more pleasant than I would have thought. These were fun people to work with. I advise avoiding accidents but working with Caliber when you can't.

My Experience

That man Louise helped me out every step of the way very truthful and helpful and the results on my car were Amazing ! I appreciate the service :)

Likely to Recommend

Repair Quality

Louise & Ashley were a huge help very informative and helpful will be continuing my services with caliber collision :)

Customer Service

Returned Clean

My Experience

Everyone at this location has been extremely friendly and helpful. A pleasure to work with. This is the second repair I have had done this year. They keep you well informed and have completed the work sooner than expected. I’m very happy with their service.

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Customer Service

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Repair Quality

Ashley, admin was nothing short of amazing. She was so easy to talk with and knew what she was doing, I’ve never been into an accident before and she took care of me and made the process so seamless. Louis was the guy who assessed the damage, he was very straight forward, made me feel comfortable, very accommodating, communicative and returned my car in a timely manner, even though we were ok with waiting. Overall, we couldn’t be more happier with the staff and location! Thank you!

Customer Service

Returned Clean

My Experience

Every step of the process was made easy and everyone was so friendly! The lovely lady at reception and Louis answered all my questions and made me feel at ease as they helped me. The communication along the way with updates was especially appreciated. The repair looks fantastic. Thank you!

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Returned Clean

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Repair Quality

So thankful to see the repair looked wonderful in front and right front side. Also the new windshield blade in the back.

Customer Service

I appreciated your professionalism.

My Experience

I had such a wonderful experience from start to finish. They went above and beyond with their customer service and my car looks brand new. I couldn't be happier.

My Experience

I love the finishing touch of sending it through car wash. That was cherry on top💃

Likely to Recommend

Excellent work

Repair Quality

Great personal touch with car wash upon delivery of my car

Customer Service

Great work

Returned Clean

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Repair Quality

Customer Service

Returned Clean