Caliber - Banning

4.9 (999reviews)
98%
1585 W. Ramsey St,  Banning,  CA  92220

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (999)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the shop's exceptional service quality, communication, and timeliness. Many highlight that their vehicles were returned looking brand new, with repairs described as flawless and exceeding expectations. Customers frequently praise the friendly, professional, and knowledgeable staff who made the repair process smooth and stress-free. Regular text and phone updates throughout the repair process were widely appreciated, giving customers peace of mind. A standout theme across reviews is vehicles being completed ahead of schedule, often days or even weeks early. Customers also appreciated the complimentary interior and exterior cleaning upon vehicle return. A small number of customers noted minor concerns around paint quality, cleanliness, or missing parts, but these were isolated and generally resolved promptly. Overall, the shop receives overwhelming recommendations from satisfied customers.
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"... recommendation to anyone who asks me my opinion. Top notch professional work and attention to the slightest details. Im more than pleased. Im impressed and thankful ..." Read more
"... picked it up, to the technicians who did the repairs. The car looks great. I can tell they made a special effort to polish the car to make sure the old parts look ..." Read more
"Excellent service!! I was so impressed with everyone the workmanship, the professional, the thoroughnesss I cant praise this shop enough. ..." Read more
"... a wonderful experience from start to finish. They went above and beyond with their customer service and my car looks brand new. I couldn't be happier." Read more
"... performs as good as it did before both accidents. They did an amazing job. They even repaired things that another shop completely ignored." Read more
"It was ready 3 days before the estimated time."
"... went above and beyond to make my car look new again. They completed the job early. From customer service to the technician they were all courteous and professional." Read more
"... done this year. They keep you well informed and have completed the work sooner than expected. Im very happy with their service." Read more
"... fault of the shop my wait was extended a week however they did it to get the job done correctly which I can appreciate !" Read more
"... earlier than was the date projected to be finished. The staff was informative, walked me through the process and were very friendly. I felt they were looking out for my ..." Read more
"... dropping off and picking up the car was zero hassle. Receiving updates throughout the process gave me peace of mind and the reassurance that my car would be fixed in ..." Read more
"Everything was done in a timely manner and they comunícation was great they keep you informed at all times"
"Communication seemed to be a problem. End result good repair..." Read more

My Experience

My Experience

Great customer service. From start to end, the staff were incredible and informative. The car looks amazing great work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Second time with issues

Repair Quality

Bad communication really hard to get a hold of anybody you proceed with some work without my authorization

Customer Service

No customer service at all

Likely to Recommend

Repair Quality

Great staff! Very helpful and they keep you informed while your car is in their shop

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

They were very good at explaining the work to be done, and kept updating me on the Progress.. Very Professional and excellent customer service... Thank you Louie.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone is super friendly. Car was done quickly and it was decently priced.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber kept me inform on the process of my car. Louis is very detailed and answered all questions.

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Likely to Recommend

Repair Quality

Good experience

Customer Service

Excellent

Returned Clean

Likely to Recommend

Great work and great customer relations,

Repair Quality

The crew was very helpful and everything went smoothly.

Customer Service

Returned Clean

Likely to Recommend

Indeed

Repair Quality

Excellent service. Kept me informed regularly and did a great repair job in a timely manner.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

thank you so much for the fantastic job you did on the paint job for my truck. I could not be happier with the results.

Customer Service

thank you so much for the fantastic job you did on the paint job for my truck. I could not be happier with the results.

Returned Clean

My Experience

My Experience

Good job we appreciate it thanks.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

That it looked like nothing had happen.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean