Caliber - Baton Rouge - Southeast

4.4 (606reviews)
85%
12055 Airline Hwy,  Baton Rouge,  LA  70817

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (606)

My Experience

Very professional and easy to work with ! Every step of way .

My Experience

I love Cassy and her support to me on a regular basis. I am very happy with the repairs to my wonderful car. Thanks a million for a job well done.

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I wouldn't even recommend them to my enemy

Repair Quality

Poor quality work and lack of communication makes for bad business.

Customer Service

I was told "my car isn't the only car they are working on" after my car was there an additional 26 days. I was made to feel like getting an update was a hassle

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My Experience

Great service and very nice facilities. My car looks brand new.

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Repair Quality

My collision repairs look perfect. Staff was very helpful.

Customer Service

Very friendly staff. Kept me informed of status and estimated completion date.

Returned Clean

My Experience

Very helpful and efgivient

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Would highly recommend!

Repair Quality

They did everything they said they would. Great service and much attention to the details. My car looked beautiful after they worked on it. Very pleased.

Customer Service

Very helpful and kept us up on each stage of the repair very frequently.

Returned Clean

My Experience

Everybody I worked with at Caliber’s was professional and helpful. The whole process was smooth and KC helped make sure I was updated throughout the whole process.

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My Experience

Have someone call and update the progress

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My car was in the shop for 5 weeks, which is fine, but for at least a week of that time, I was being told my car would be ready the "next day." Also, I kept getting text messages with dates that said when my car would be ready. When I asked someone about the dates on the text messages, he told me, "Oh, those dates don't mean anything." That was so strange to me. The only reason I would give my experience with Caliber a 10 is because of my experience with Louie. He's the best to work with and is the only reason I would do business with Caliber again.

Customer Service

Louie and Casie are awesome!

Returned Clean

My Experience

The repair process went very smoothly and my car was delivered on time. I’m completely satisfied with Caliber’s service. Thank you!

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Thanks for your timely accountability

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Repaired my vehicle quickly and efficiently, it is perfect!

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My Experience

Great service in a timely manner. I am very satisfied! I highly recommend Caliber Collision. Wonderful experience!

My Experience

Very good