Caliber - Baton Rouge - Southeast
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Fantastic paint match and fit and finish
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service !
My Experience - 5.0/5.0 -
Good repair and communication
My Experience - 5.0/5.0 -
Repair was completed prior to expected date in perfect condition. Communication was excellent regarding updates. All personnel were professional and extremely helpful with any questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completely satisfied with the work I had done.
Customer Service - 5.0/5.0 -
Randy provided great customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All staff is friendly and Randy was very helpful and efficient.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ms Joanie was Awesome very sweet and understanding in this time of lost. She kept me informed and was patient with me and my questions and concerns. I will recommend this company to family and friends
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already began to recommend Caliber to some friends.
Repair Quality - 5.0/5.0 -
We were very satisfied with Caliber Collision. They kept us informed every step of the way about the status of our vehicle repair.
Customer Service - 5.0/5.0 -
top notch service.
Returned Clean
My Experience - 5.0/5.0 -
Luis is amazing and professional. He is the one that would make me recommend this collision shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Louis was fantastic.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Picking up the car was a breeze. The car looked great, and the gentlemen assisting me was very thorough, personable, and informative. Will be glad to recommend business to them.
Likely to Recommend - 5.0/5.0 -
Very satisfied with the results.
Repair Quality - 5.0/5.0 -
The Work performed and staff that I interacted with when picking up my car, was very informative and professional.
Customer Service - 5.0/5.0 -
Customer service was awesome.
Returned Clean
My Experience - 5.0/5.0 -
Comments from State Farm were off base on timeline
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and helpful personnel at the shop. Work looks well done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Luis was fantastic. Just some annoying features not working. All four doors windows do not roll down. It seems they are all linked to the driver side door and it must not be connected properly. Also the airbag light is flashing. It may be part of the side airbag in the door or the a-frame. Not sure but that was not an issue when i dropped it off. Luis was very helpful and said i can bring it back it to get it fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication keeping me updated on the progress of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Louis (not sure how to spell his name) was great. Very pleased with work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
They did not communicate as promised. The work had to be done twice. It took 52 days to complete the work.
Repair Quality - 4.5/5.0 -
The repair was fairly close to a fit and finish as before the accident
Customer Service - 1.0/5.0 -
Almost no communication on progress or issues. We had to call and even get the insurance adjuster to call to get a status. Communications were very poor.