Caliber - Baton Rouge - Southeast
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It is always a bit of a jangle thing when your car has a collision and in need of repairs. Randy and Jennifer and everyone at Caliber were wonderful. They walked us through the steps and the process, kept us always informed and the work is truly spectacular. Like a new car again. And a special bonus is just how fun and generous of spirit they were. I know it sounds crazy but we’ll miss them…
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mrs.Joanie was amazing and answered all my questions. My car looks beautiful and was in and out quick!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Couldn’t be better. Very nice people
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great workmanship
Customer Service - 5.0/5.0 -
Helpful in every way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Overall good experience
Repair Quality - 5.0/5.0 -
Very good and professional
Customer Service - 5.0/5.0 -
Prompt and informative
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Read all provided
Repair Quality - 0.5/5.0 -
Randy wasn’t the best. Craig was tremendous. Vehicle delivered 6 weeks after Caliber schedule drop off date. Estimated 1 week, 5 weeks later. Still not complete. Waiting on an original part ordered
Customer Service - 1.0/5.0 -
Should be a 1, but Craig is a rock star
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
It took long to get back my car for such a minor damage.
Customer Service - 4.5/5.0 -
It would be great if the service representative contact customer frequently.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Repairs look great. No complaint about that. But the time delays were bothersome.
Repair Quality - 3.0/5.0 -
(1) Took much longer than we expected, and completion date kept being pushed to later and later. You should have ordered parts before having us bring the car. (2) Something you did has streaked the windshield and other glasses in the car. We.move had car washed. Streaks are still there and they are a nuisance. What did you spray that damaged the windshield?
Customer Service - 4.0/5.0 -
Everyone was pleasant. Not always quick to respond.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I was surprised to see the stars on my windshield were circled but not repaired. Other repairs look great and happy to have my car back.