Caliber - Baton Rouge - Southeast

4.4 (595reviews)
86%
12055 Airline Hwy,  Baton Rouge,  LA  70817

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (595)

My Experience

I received continuous updates. The Caliber representative was very professional in communicating with me on the progress report and responding to issues or questions I needed clarification on. I have not had a chance to drive the vehicle long distance but my drive back home was a smooth.ride. Thank you for your attention to detail and excellent customer service.

Likely to Recommend

Repair Quality

Customer Service

The service rep kept me up to date with estimated service completion.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Professional and friendly staff! I am very pleased with my car repairs!

My Experience

Looks great and done timely

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Louie did a great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Friendly and helpful staff. Time frame for completion was on point. Thank you team!!

Likely to Recommend

Repair Quality

Great Job, clean finish, and completed within time frame

Customer Service

Excellent service and friendly. Thanks for the popcorn!

My Experience

Did a great job

Likely to Recommend

Repair Quality

I definitely appreciated the professional way they took care of me and my vehicle on a timely manner. Thanks again. Steve

Customer Service

I would definitely use caliber again. Everything they’ve done has been professional Steve.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Quick and efficient service. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Service advisor, Shane, communicated keeping me abreast of the repair. The finish product was excellent.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

10.....could not be happier with the whole experience and process.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair looks great. The communication was perfect, was informed every step of the way, so I knew what to expect. The shop was comfortable and inviting

Likely to Recommend

Depends on if the alignment is corrected

Repair Quality

The doors are not aligned correctly and the piano black trim has smudges. I am bringing it back in to have it checked out.

Customer Service

Text communications were good

Returned Clean

Likely to Recommend

Repair Quality

Everything is perfect, its as good as new.; )

Customer Service