Caliber - Baton Rouge - Southeast
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff, very attentive, friendly , answered all my questions. Repairs looked great
Customer Service - 5.0/5.0 -
Customer service excellent
Returned Clean
My Experience - 0.0/5.0 -
no I had estimate dated 5/15/26 to replace front bumper in writing .. it didn’t get replaced it got repaired .. I leave caliber collision on 6/24 to bring my rental to enterprise get down road and all my lights on dash board .. I went back to caliber at 535 pm met Mr lewy office mgr .. he even seen lights come back on .. the only thing I saw replaced was right fog light .. they has my car from 6/3/24 all the way to 6/24/26 and I got screwed .. when I have it in writing to replace on company paperwork
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
I did not get any information to tell me why my repair took weeks longer than expected. I received no information when I called for updates. I brought my vehicle back after delivery to fix a small issue. I found leftover parts from the repair in my back seat.
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful experience. Very friendly staff. 10/10 stars from me!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The customer service is bad .all u get.when u call u stay hold for25 minutes. Then when they answer nobody noes answer about your vehicle my truck was three days defore they tex me
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
While my car was at this shop for 3 weeks, I had zero contact with any staff. When I would call, I would receive the same message of “let me take your number”. When asking to speak to a manager, the reply i received was “We don’t have a number for him nor do we have an email.” It took me calling my insurance company (progressive) and letting them know how dissatisfied I was to get a call back from this shop.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very helpful , will definitely recommend
My Experience - 5.0/5.0 -
Great communication and the body work was done quickly and our 4Runner looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks great and good service!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Everything was good!
Customer Service - 5.0/5.0 -
They were great!
Likely to Recommend - 1.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ryan Ortegas is and was the best person to handle all of my repair needs. He provided prompt service, excellent communication and high hospitality while I was awaiting my vehicle to be repaired.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was amazing and results top tier. Communication throughout the entire process made the experience less stressful
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was kind. I will always take any body repairs to Ronnie Franklin. He is the best.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good, quality repair work that I've come to expect from this Caliber location(old Cavin's).
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs and workmanship were first rate.
Customer Service - 5.0/5.0 -
Excellent service. Kept me informed of status while they had my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Had to bring vehicle back for touch up because of oversight from repair. Fixed it no questions asked and very friendly service. Would recommend for future collosion and body repairs.
Customer Service - 5.0/5.0 -
Customer service is very accommodating and professional.
Returned Clean
My Experience - 0.0/5.0 -
There is a whistling sound coming through the window while driving.
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaden did a good job with the intake and periodic updates. I am satisfied with the quality of the repair and appreciate his efforts.
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0 -
No complaints
Customer Service - 5.0/5.0 -
No complaints