Caliber - Baton Rouge - Southeast

4.4 (576reviews)
86%
12055 Airline Hwy,  Baton Rouge,  LA  70817

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (576)

My Experience

From the first visit when I came to have my car looked at for the estimate, to dropping my car off, the front desk lady was so sweet, the guy that did the first look at my car, so nice, so professional! The customer service was astounding all around, and everyone was PRECIOUS! Connor called me in under a week and let me know my car was complete!! Fast, great work, and the best people!! HIGHLY RECOMMEND!!

Likely to Recommend

I would recommend this shop to everyone!! 10/10

Repair Quality

My car looks incredible! They did a great job, and I would 100% recommend them to anyone!! 10/10!

Customer Service

From my initial visit for the estimate to the day I picked my car up, the customer service was truly top notch!! Every person I encountered was so pleasant to talk to!! Loved their entire team!!!

Returned Clean

Likely to Recommend

Repair Quality

Excellent! I loved working with Ms. Joanie!

Customer Service

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My Experience

The communication was consistent and my bumper looks amazing! Going the extra mile by washing it before I picked it up was the cherry on top! Thank you for a very thorough job!

My Experience

VERY SATISFIED CUSTOMER SHANE & STAFF DID AN AWESOME JOB SHANE WAS AN EXCELLENT TEAM MBR.. KEPT ME w/UPDATED INFO w/CALLS & TXT ON STATUS OF MY VEHICLE …. Bridgett j Satisfied Customer

Likely to Recommend

Yes I will

Repair Quality

Customer Service

Shane was an excellent help 2 me from beginning 2 the end

Likely to Recommend

Repair Quality

So far so good Very efficient and professional Was very pleased also with the receptionist Jennifer I had a lot of questions and she was very patient with me. Also my adjuster was very pleasant and polite also

Customer Service

Awesome

Likely to Recommend

Absolutely

Repair Quality

Body work done perfect. Very kind staff. Worked with insurance without me having to be the middleman. I highly recommend and if ever needing body work will definitely come back.

Customer Service

They were so helpful & kind.

My Experience

Likely to Recommend

Repair Quality

Communicated very well as to the status of the repairs. One of the parts took a while to come in but that was not their fault.

Customer Service

Likely to Recommend

Repeat customer for this location in Baton Rouge. I will recommend.

Repair Quality

Customer Service

Great communication.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Very happy.

Customer Service

Nice and respectful statt.

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Repair Quality

Customer Service

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Repair Quality

* While they ultimately did good work, a 5+ week stay at the body shop for a fender bender that did not affect the driveability of the vehicle is absolutely insane,

Customer Service

See last comment

My Experience

Every thing are ok

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Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for taking care of my Lexus. I appreciate Connor and his communication with me to keep me informed about my Lexus. Thanks a million!!

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Repair Quality

Customer Service

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Repair Quality

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I would absolutely recommend Caliber Collision.

Repair Quality

The repair work done by Caliber Collision was absolutely first rate.

Customer Service

Customer service was professional and friendly.

Returned Clean

My Experience

I interacted with Joanie and she was more than I could have hoped for.

Likely to Recommend

Repair Quality

I haven’t had a chance to drive the car much since I picked it up,but as soon as I do I’ll let My local dealer know if I have any problems.As far as the staff I felt with they were exccellent

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Painter did a excellent job Tyler Windecker

Customer Service

Very nice

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